Alternative Streaming Quotes for US Equities

Overview: 

The SEC Vendor Display Rule requires that brokers give clients access to the NBBO at the point of order entry. In order to provide users with free live streaming market data, we cannot display this free stream when entering an order without the client subscribing to the paid NBBO.

Background: 

Under the Rule 603(c) of Regulation NMS (Vendor Display Rule), when a broker is providing quotation information to clients that can be used to assess the current market or the quality of trade execution, reliance on non-consolidated market information as the source of that quotation would not be consistent with the Vendor Display Rule.

Therefore and according to FINRA's enforcement of the SEC rule, any client of a broker that is purchasing real-time quotes must buy the NBBO real-time services when making trading decisions.

All clients have access to streaming US equity quotes from the four CBOE exchanges and IEX at no charge. Since this data does not include all markets, we cannot show this quote when entering parameters for a US stock quote. Order routing will not change based on what is shown on the screen. If one is subscribed to NBBO quotes or not, by default the trade will still take place with the assistance of the SMART order router designed to provide the best price for the order.

Please see the sample screenshots below from TWS Classic and TWS Mosaic for what occurs when placing an order without the NBBO streaming subscription for US equities. 

TWS Classic:

1. Screenshot of quotes showing without order entry line item

2. Screenshot of quote going blank when putting in the order entry line item

TWS Mosaic:

1. Screenshot of quotes showing without order entry line item

2. Screenshot of quote going blank when putting in the order entry line item

IB TWS和IB Key整合为移动IBKR

概况

如何迁移账户使用者取决于您当前使用何种应用程序:

1. 您的智能手机仅用于交易(安装了IB TWS)- 点击此处
2. 您的智能手机仅用于验证(安装了IB Key) -  点击此处
3. 您的智能手机既用于交易,也用于验证(安装了IB TWS和IB Key) - 点击此处
4. 您的智能手机用于进行借记卡交易(安装了IB Key) -  点击此处
 

您是IB TWS用户

您使用手机上的IB TWS交易,但您未使用IB Key。
1. 在首次打开应用程序时,您将看到以下新的主页面。
图1是iOS设备上的移动IBKR主页面。图2是安卓设备的版本。

    
图1                                                                 图2

2. 点击“交易”按钮。
3. 应用程序的其它方面与您之前使用的一样。
 

 

通过“交易”页面访问其它功能

如您希望使用移动IBKR的其它功能,比如验证模块或借记卡功能:

对于iOS设备(图3)
1. 打开菜单上的“更多”(页面右下角)。
2. 滚动到页面底部。
对于安卓设备(图4)
1. 打开“应用”菜单
2. 滚动到底部的App设置

   
图3                                                                                        图4
 

您是IB Key使用者

激活

1. 打开移动IBKR并点击“验证”。
2. 应用程序会检测设备上是否安装了IB Key并提示您下一步如何操作 - 要么自动迁移(图5),要么先更新、然后再自动迁移。
您也可选择之后再手动迁移。

     
图5                                                          图6                                                            图7

迁移完成后,如您尝试运行独立的IB Key应用 - 即您之前验证过的IB Key - 您将看到以下界面(图8)。


 图8

 

日常操作


A. 如您有网络连接,则日常登录没有任何变化 - 系统会使用无缝验证:
1. 在(TWS、账户管理、网页交易者或移动IBKR)的相应区域内输入您的登录信息。点击“登录”。
2. 系统会向您的手机发送一条通知 - 点击该通知。
3. 取决于您的设备,(在iOS设备上)将面部置于摄像头前或在指纹传感器上按压指纹,或(在安卓设备上)输入您的PIN码。系统会自动登录。


B. 如您没有互联网连接,您可通过验证-响应的模式使用移动IBKR:
1. 在(TWS、账户管理、网页交易者或移动IBKR)的相应区域内输入您的登录信息。点击“登录”。
2. 点击“我没有收到通知”。
3. 打开移动IBKR并点击“验证”。
4. 在您手机的“验证码”区域输入登录界面上显示的值。点击“生成”按钮。
5. 在登录界面的“响应字符串”区域输入您智能手机应用显示的值。点击“登录”。

 

您既是IB TWS的使用者,也是IB Key的使用者

1. 请先激活移动IBKR程序的“验证”模块(点击此处)。
2. 点击您新的移动IBKR应用主页面上的“交易”按钮登录交易界面(点击此处)。

 

您使用IB借记卡

1. 请先激活移动IBKR程序的“验证”模块(点击此处)。
2. 在移动IBKR应用的主页面上点击“借记卡”按钮。其它功能的使用和过去一样

 

 

How to overcome the "Downloading settings from server failed" error

Background: 

Store settings on server allows clients the ability to store their Trader Workstation (TWS) settings/configuration on the cloud and retrieve them at anytime from another computer. This feature allows you to use the layout of a specific user on two or more machines.

In some specific circumstances, the operation which stores/downloads the settings to/from the cloud may fail and the following error message may appear shortly after the TWS has loaded on the screen:

 

 

 How to overcome this error message?

 The underlying causes of this message are usually the following:

  • ACCESS TO THE LOCAL MACHINE IS BLOCKED: A security setup, such as a firewall or antivirus, prevents the access of this computer to the cloud storage. This prevents TWS from accessing the remote server, thus disallowing the settings file upload or download. Recommended workaround: set up an exception on the firewall or antivirus in order to exclude the TWS executable file (c:\Jts\tws.exe) or the entire TWS folder (C:\Jts) from the real time security scan. The procedure to set an exclusion may vary, according to the software you are using, therefore we recommend consulting the user guide or the on-line documentation of your specific security program.
     
  • ACCESS TO THE REMOTE SERVER IS BLOCKED: A firewall or proxy service blocks the communication with the cloud storage through the network on which this computer is. In this scenario, you (or your IT / Networking departments, in case you do not have the rights for such an operation) can modify the firewall or proxy settings to allow the computer to communicate with the cloud server s3.amazonaws.com on the TCP port 443. For additional details about the hosts/ports which needs to be allowed for the proper TWS operation, please see as well the section "DESKTOP TWS" of KB2816. Please refer to the documentation of your specific software in order to create specific rules for your firewall or proxy system.

 

See KB2323 for instructions on how to restore TWS settings from external storage
See KB2320 for instructions on transferring settings from one user to another

 

IB TWS and IB Key Merger into IBKR Mobile

OVERVIEW

The migration for your user depends upon your current use of the apps as follows:

1. Your Smartphone is solely used for trading (IB TWS installed) - Click Here
2. Your Smartphone is solely used for authentication (IB Key installed) -  Click Here
3. Your Smartphone is used for both trading and authentication (IB TWS and IB Key installed) - Click Here
4. Your Smartphone is used for Debit Card transactions (IB Key installed) -  Click Here
 

You are a user of IB TWS

You have been trading on your smartphone with IB TWS and you have not used IB Key.
1. Upon first launch of the application you will see the following new Home Screen.
Figure 1 is the Home Screen of IBKR Mobile for iOS devices. Figure 2 is the Android device version.

     
Figure 1                                                     Figure 2

2. Tap on the Trade button.
3. The rest of the application experience is identical to what you have already used in the past.
 

 

Access to the other functions from the Trading Screen

If you wish to access the other functions of the IBKR Mobile, such as the Authentication module or the
Debit Card functions:

For iOS (Figure 3)
1. Open the menu ‘More’ (lower right-hand corner of your screen).
2. Scroll to the very bottom of this page
For Android (Figure 4)
1. Open the Application menu
2. Scroll to the bottom section - App Settings

       

Figure 3

    

Figure 4
 

You are an IB Key user

Activation

1. Launch the IBKR Mobile and tap on Authentication.
2. The app will detect the installation of the IB Key and will suggest a course of action - either an
automated migration (Figure 5) on an update and then automated migration.
You can as well choose to manually migrate at a later point.

     
Figure 5                                                 Figure 6                                                 Figure 7

After the migration is completed, should you run the IB Key standalone application - the one you have
authenticated with in the past - you will see the following screen (Figure 8).


Figure 8

 

Daily Operation


A. Nothing changes in the daily login experience if you have an Internet connection - the Seamless
Authentication process will be used:
1. Enter your credentials in the corresponding fields (in the TWS, Account Management, WebTrader or
IBKR Mobile). Click on Login.
2. The system will send you a notification on your smartphone’s screen - tap on it.
3. Depending on your device, present your face to the camera or fingerprint on the sensor (iOS) or
enter your PIN code (Android). The system will the automatically proceed with the login.


B. If you have no Internet connection, you will use the IBKR Mobile in Challenge-Response mode:
1. Enter your credentials in the corresponding fields (in the TWS, Account Management, WebTrader or
IBKR Mobile). Click on ‘Login'.
2. Click on the link saying “I did not receive a notification”.
3. Launch the IBKR Mobile and tap on ‘Authentication’.
4. In the field Challenge of your smartphone application enter the values displayed on the Login
Screen. Tap the ‘Generate’ button.
5. Enter the values displayed by your smartphone app into the field Response string on the Login
Screen. Click ‘Login’.

 

You are a user of both IB TWS and IB Key

1. Please complete first the procedure for the activation of the Authentication module of the IBKR
Mobile app (Click Here).
2. Login to the trading screen by taping on the Trade button of the Home Screen in your new IBKR
Mobile app (Click Here).

 

You use an IB Debit Card

1. Please complete first the procedure for the activation of the Authentication module of the IBKR
Mobile app (Click Here).
2. On the Home Screen of the IBKR Mobile app tap on the Debit Card button. The rest of the experience
is identical to what you have already used in the past.

 

 

How to adjust font size in TWS

Background: 

By default, Trader Workstation (TWS) is designed to display in a font size and style which can be read comfortably for the average user across various screen sizes and resolutions. With the advent of new technologies, there has been an exponential push to make monitors with higher display sizes and your layout may need to be further adjusted manually. This document serves to explain how to manually adjust the font size for TWS.

Procedure

To adjust font size throughout TWS:

  1. From the Anchor window, click the Font Size Adjustment icon.
  2. Check the button Adjust window & column widths to ensure all windows will resize automatically to keep the same font:window ratio. (If unchecked, only font size will change but window size will remain the same).
  3. Click the button Smaller or Larger until the font size is correct.
    Notice that the font size will change immediately as you click the button.
  4. Click the Font Size Adjustment icon   when done.

Note: It is possible that currently not all windows will be adjusted in the same way.

IBKR主机与端口文档

Background: 

如果使用SSL,TWS会通过4000和4001端口连接IBKR的服务器。如果您使用的是代理服务器,则其需同时开放入站端口和出站端口,使其成为透明代理,这样TWS才能正常运行。

下方表格列出了在您使用我方服务的过程中TWS可能会用到的所有网关及对应的目的地主机,请允许访问该等主机。

要测试您的连接是否需要特殊设置或者是否已配置妥当,最简便的方法便是使用IBKR的专用测试页面,其可针对您的网络与我方主交易与数据服务器的连接提供动态测试。如果返回的响应结果为“成功”,则您无需再进行进一步操作。如果响应结果为“失败”,我们建议您在网络配置中为新主机添加例外或检查您的更改。

:如果您的网络使用的是浏览器代理,测试页面可能会产生错误正值。这种情况下,或者如果您不确定自己的网络设置情况,您可求助于您的网络管理员,网络管理员可对下表所列主机进行ping和telnet测试以确认符合连接要求。

说明:

客户端及网站

地区/产品

服务器(主机)

端口1

IBKR网站 – 美国

www.interactivebrokers.com

443

IBKR网站 – 加拿大

www.interactivebrokers.ca

443

IBKR网站– 英国

www.interactivebrokers.co.uk

443

IBKR网站 – 印度2

www.interactivebrokers.co.in

443

IBKR网站 – 日本2

www.interactivebrokers.co.jp

443

IBKR网站– 香港2

www.interactivebrokers.com.hk 443

IBKR网站 – 中国2

www.ibkr.com.cn 443

IBKR网站 - 澳大利亚

www.interactivebrokers.com.au 443

账户管理 – 东部

gdcdyn.interactivebrokers.com

443

账户管理 – 中部

cdcdyn.interactivebrokers.com

443

灾难恢复网站

www.ibgdr.com 80

1: 标准通信: TCP端口80| SSL通信: TCP端口443。

2: 本IB服务器主机不支持ping请求。

重要提示:如您通过企业网络访问客户端,且企业网络是通过负载平衡设备提供互联网连接的,则您在登录时或登录后可能会收到会话已过期/无效及/或网页内容丢失等错误信息。 负载平衡器会将您的连出请求循环连至两个或以上网络界面以平衡网络负载。由于该机制,您的HTTP请求会通过不同的IP地址达到我们的系统,从而使您的客户端会话无效。
在这种情况下,请联系您的网络管理员或IT部门配置您的设备以绕过负载平衡器。这样您的会话将继续有效。
 

 

桌面端TWS

地区/工具

主要/备用

服务器(主机)

端口


TWS美国 – 东部

主要

gdc1.ibllc.com / ndc1.ibllc.com


4000 / 4001

备用

gdc1_hb1.ibllc.com / ndc1_hb1.ibllc.com


TWS美国 – 中部

主要

cdc1.ibllc.com


4000 / 4001

备用

cdc1_hb1.ibllc.com


TWS欧洲

主要

zdc1.ibllc.com


4000 / 4001

备用

zdc1_hb1.ibllc.com

TWS亚洲

主要

hdc1.ibllc.com

4000 / 4001

备用

hdc1_hb1.ibllc.com

TWS亚洲 - 中国3

主要

mcgw1.ibllc.com.cn

4000 / 4001

备用

mcgw1_hb1.ibllc.com.cn
TWS自动更新 主要

download.interactivebrokers.com

443

download2.interactivebrokers.com

风险漫游

主要

risk.interactivebrokers.com

443

TWS云设置

主要

s3.amazonaws.com

443

IB CAM

主要

gdc1.ibllc.com

4000 / 4001

诊断报告

主要

https://wit1.interactivebrokers.com

443

3:网关面向账户被分配至香港的服务器、但实际从中国大陆访问的客户。

 

 

 

IBKR Host and Ports Documentation

Background: 

TWS connects to IBKR servers via port 4000 and 4001, if using SSL, and will not operate on any other port. If you are using a proxy server, it needs to be a transparent with both inbound and outbound ports open so that the TWS can function properly.

Below are listed all the gateways, along with the corresponding destination host that might be used by the TWS when you use our services, please allow access to those hosts.

The easiest way to test whether your connection needs any special setup or has been configured properly is to use IBKR's Dedicated Test page, which will provide a dynamic test of your network’s connection against our main trading and market data servers. If a “Success” response is returned, there is nothing more for you to do. If the response is “Failure”, we recommend adding an exception for the new hosts to your network’s configuration or review your changes.

Note: If your network uses a browser proxy, the test page can produce false positives. In this case, or if you are not sure what your network setup is, turn to your network administrators, who can perform ping and telnet tests to the hosts listed below to confirm compliance with the connectivity requirements.

Specs:

CLIENT PORTAL AND WEBSITE

REGION/PRODUCT

SERVER (HOST)

PORTS1

IBKR WEBSITE – AMERICA

www.interactivebrokers.com

443

IBKR WEBSITE – Canada

www.interactivebrokers.ca

443

IBKR WEBSITE – UK

www.interactivebrokers.co.uk

443

IBKR WEBSITE – INDIA2

www.interactivebrokers.co.in

443

IBKR WEBSITE – JAPAN2

www.interactivebrokers.co.jp

443

IBKR WEBSITE – HONG KONG2

www.interactivebrokers.com.hk 443

IBKR WEBSITE – CHINA2

www.ibkr.com.cn 443

IBKR WEBSITE - AUSTRALIA

www.interactivebrokers.com.au 443

ACCOUNT MGMT – EAST

gdcdyn.interactivebrokers.com

443

ACCOUNT MGMT – CENTRAL

cdcdyn.interactivebrokers.com

443

DISASTER RECOVERY SITE

www.ibgdr.com 80

1: Standard Communication: TCP Port 80 | SSL Communication: TCP Port 443.

2: This IB Server host does not support ping request.

Important Note: If you are accessing Client Portal from a corporate network where the Internet access is provided through a load balancing equipment, you may receive error messages about expired/invalid session and/or missing web content upon or after the login phase.  The load balancer cycles your outbound connections over two or more network interfaces to equalize the network workload. As a consequence of this mechanism, your HTTP requests reach our systems from different IP addresses, invalidating your Client Portal session.
In this scenario, as a solution, please ask your network administrator or IT group to configure your machine/device for bypassing the load balancer. This will allow your session to remain valid and alive.
 

 

DESKTOP TWS

REGION/TOOL

PRIMARY/BACKUP

SERVER (HOST)

PORTS


TWS AMERICA – EAST

PRIMARY

ndc1.ibllc.com


4000 / 4001

BACKUP

ndc1_hb1.ibllc.com


TWS AMERICA – CENTRAL

PRIMARY

cdc1.ibllc.com


4000 / 4001

BACKUP

cdc1_hb1.ibllc.com


TWS EUROPE

PRIMARY

zdc1.ibllc.com


4000 / 4001

BACKUP

zdc1_hb1.ibllc.com

TWS ASIA

PRIMARY

hdc1.ibllc.com

4000 / 4001

BACKUP

hdc1_hb1.ibllc.com

TWS ASIA - CHINA3

PRIMARY

mcgw1.ibllc.com.cn

4000 / 4001

BACKUP

mcgw1_hb1.ibllc.com.cn
TWS AUTO-UPDATE PRIMARY

download.interactivebrokers.com

443

download2.interactivebrokers.com

RISK NAVIGATOR

PRIMARY

risk.interactivebrokers.com

443

TWS CLOUD SETTINGS

PRIMARY

s3.amazonaws.com

443

IB CAM

PRIMARY

gdc1.ibllc.com

4000 / 4001

DIAGNOSTICS REPORTS

PRIMARY

https://wit1.interactivebrokers.com

443

3: Gateway dedicated to clients with accounts assigned to the Hong Kong server, but are physically connecting from Mainland China.

 

 

 

How to check and solve connectivity issues affecting the Trader Workstation (TWS)

Background: 

The Trader Workstation (TWS) software needs to connect to our gateways and market data servers in order to work properly. Connectivity issues affecting your local network or your Internet Service Provider network may negatively affect the TWS functionality. In this article we will indicate how to test your connectivity using an automated connectivity test web page.

 

How to test the connectivity using the automated "IB Connectivity Test" web page?

1) Click on this link: http://www.interactivebrokers.com/cgi-bin/conn_test.pl 

2) Please wait until all the tests have been completed and results have been displayed. If you see "Success" as outcome for all tests, your connectivity to IB Servers is reliable at the present moment. No additional connectivity troubleshooting or configuration should be needed.

3) If you see "Fail" as outcome for one or more test/s, please click on the link "Fail" itself in order to display the "IB Network Troubleshooting Guide". That section will help you conduct some manual tests to identify the cause of the failure.

Note for Corporative environments and Proxy server users: the automated "Connectivity Test" page may return misleading results in case your machine is accessing the Internet through a Proxy server. This usually happens if you are connected to a company network. If this is your case, we kindly ask you to contact your Network Administrator or your IT Team and ask them to perform a manual connectivity tests towards the destination servers indicated in the table on the top of the IB automated "Connectivity Test" web page itself. The manual connectivity test should be conducted using destination TCP ports 4000 and 4001. Should they prefer to have the server list in another format or should they need to set up the firewall / IP Management rules, you can forward them this page.

 

Locating Portfolio Page

The portfolio page allows you to view and montor your current portfolio at the individual position level, including psoition quantity, market value, current bid-ask and profit/loss. Instructions for locating the page vary by trading platform and are outlined below:

TWS Classic - First check to see if you have detached the page from the main window (an option provided by right clicking on the tab). If this is the case, the page will be open but hidden behind the main window. Minimize the main window by clicking on the minimize icon located in the upper-right hand corner of the screen. If you are able to then view the portfolio page and wish to reattach it, simply right click on the tab to open the menu and select the "Attach Page" option.

If the page is not detached, select the "Account Window" option from the top menu bar and then "Portfolio Window" menu option.

 

Mosiac - from the Montor window, click on the small + sign located to the right of any existing monitor tabs. Then select "Portfolio" and this page will reappear.

 

 

市场数据非专业客户问卷

Overview: 

如何完成最新的非专业客户问卷。

Background: 

纽约证券交易所(NYSE)及大多数美国的交易所均要求供应商在允许客户接收市场数据前确认每个客户接收市场数据的身份。未来,我们将使用非专业客户问卷来识别及确认所有订阅用户的市场数据身份。根据交易所的要求,在未明确客户为非专业人士之前,将默认客户的市场数据接收身份为专业人士。该流程能够保证所有新订阅用户的数据订阅身份是准确的。若要获取有关非专业人士定义的简要指南,请见ibkb.interactivebrokers.com/article/2369。

您必须回答问卷上的所有问题,方可被定义为非专业人士。鉴于交易所要求供应商明确获得客户为非专业人士的证明,若问卷回答不完整或不清晰,客户将被界定为专业投资者,直至其身份得到确认。

如您的身份有所变更,请联系帮助台。

问题解释:

1)    商业及业务用途

a)    您是否出于业务需要、或代表其他商业实体接收财经信息(包括关于证券、商品及其他金融产品的新闻或价格数据)?

解释:除个人用途外,您是否代表公司或其他组织接收及使用本账户中的市场数据?

b)    您是否代表公司、合伙企业、专业信托机构、专业投资俱乐部或其他实体开展证券、商品或外汇交易?

解释:您只代表个人交易,还是也代表机构(如,有限责任公司、有限责任企业、股份有限公司、公司、有限责任合伙企业等)交易

c)    您是否就以下事项与其他实体或个人达成过协议:(a) 分享交易活动的盈利,或 (b)获取交易酬劳?

解释:您是否通过交易获得酬劳,或与第三方实体或个人分享交易活动的盈利?

d)    您是否通过交易换取办公场所、设备或其他福利?或者,您是否担任任意个人、企业或商业实体的财务顾问?

解释:您是否以任意形式从第三方获得交易的酬劳,该酬劳不一定以货币的形式支付。

2)    担任职务

a)    目前您是否担任任何投资顾问或经纪交易商的职务?

解释:您是否通过管理第三方的资产或指导他人如何管理资产获得酬劳?

b)    您是否担任证券、商品或外汇方面的资产管理人?

解释:您是否通过管理证券、商品或外汇资产获得酬劳?

c)     目前您是否在工作中使用此类财经信息,或将其用于管理您的雇主或公司的资产?

解释:您使用数据是否单纯出于商业目的,即,用于管理您的雇主及/或公司的资产?

d)    您交易时是否使用了其他个人或实体的资金?

解释:您的账户中除了您个人的资产,是否有其他实体的资产?

3)    向其他任意实体传播、再发布或提供数据

a)    您是否以任意方式向任意第三方传播、再传播、发布或提供任何从服务中获得的财经信息?

解释:您是否以任意形式向其他实体发送您从我方获得的任何数据?

4)    合资格的专业证券/期货交易商

a)    目前,您是否为任意证券机构、商品或期货市场的注册或合资格的专业证券交易员,或为任意国家交易所、监管机构、专业协会或公认专业机构的投资顾问?i, ii
是☐             否☐

i) 监管机构的例子包括但不限于:

  • 美国证券交易委员会(SEC)
  • 美国商品期货交易委员会(CFTC)
  • 英国金融服务局(FSA)
  • 日本金融服务局(JFSA)

ii) 自律组织(SROs)的例子包括但不限于:

  • 美国纽约证券交易所(NYSE)
  • 美国金融业监管局(FINRA)
  • 瑞士联邦金融局(VQF)

 

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