Risk Navigator: Alternative Margin Calculator

Overview: 

IB routinely reviews margin levels and will implement changes which serve to increase requirements above statutory minimums as market conditions warrant.  To assist clients with understanding the effects of such changes on their portfolio, a feature referred to as the "Alternative Margin Calculator" is provided within the Risk Navigator application. Outlined below are the steps for creating a “what-if” portfolio for the purpose of determining the impact of such margin changes.

Step 1: Open a new “What-if” portfolio

From the Classic TWS trading platform, select the Analytical Tools, Risk Navigator, and then Open New What-If menu options (Exhibit1).

Exhibit 1
 

From the Mosaic TWS trading platform, select New Window, Risk Navigator, and then Open New What-If menu options.

Step 2: Define starting portfolio

A pop-up window will appear (Exhibit 2) from which you will be prompted to define whether you would like to create a hypothetical portfolio starting from your current portfolio or a newly created portfolio. Clicking on the "yes" button will serve to download existing positions to the new “What-If” portfolio.

Exhibit 2
 

Clicking on the "No" button will open up the “What – If” Portfolio with no positions.


Risk Dashboard

The Risk Dashboard is pinned along the top of the product tab-sets, and is and is available for what-if as well as active portfolios. The values are calculated on demand for what-if portfolios. The dashboard provides at-a-glance account information including:

1) Net Liquidation Value: The total Net Liquidation Value for the account
2) P&L: The total daily P&L for the entire portfolio
3) Maintenance Margin: Total current maintenance margin
4) Initial Margin: Total initial margin requirements
5) VAR: Shows the Value at risk for the entire portfolio
6) Expected Shortfall (ES): Expected Shortfall (average value at risk) is expected return of the portfolio in the worst case
 

 

Alternative Margin Calculator

The Alternative Margin Calculator, accessed from the Setting menu and clicking on the Margin Mode (Exhibit 3), shows how the margin change will affect the overall margin requirement, once fully implemented.

Exhibit 3
 

 

Step 3: Selecting Margin Mode Settings

A pop-up window will appear (Exhibit 4) entitled Margin Mode Setting. You can use the drop-down menu in that window to change the margin calculations from Default (being the current policy) to the new title of the new Margin Setting (being the new margin policy). Once you have made a selection click on the OK button in that window.

Exhibit 4
 

Once the new margin mode setting is specified, the Risk Navigator Dashboard will automatically update to reflect your choice. You can toggle back and forth between the Margin Mode settings. Note that the current Margin Mode will be shown in the lower left hand corner of the Risk Navigator window (Exhibit 5).

Exhibit 5
 

 

Step 4: Add Positions

To add a position to the "What - If" portfolio, click on the green row titled "New" and then enter the underlying symbol (Exhibit 6), define the product type (Exhibit 7) and enter position quantity (Exhibit 8)

Exhibit 6
 

 

Exhibit 7

 

Exhibit 8

 

You can modify the positions to see how that changes the margin. After you altered your positions you will need to click on the recalculate icon () to the right of the margin numbers in order to have them update. Whenever that icon is present the margin numbers are not up-to-date with the content of the What-If Portfolio.

 

20-Minute Reconnect Grace Period, Unless Fingerprint/PIN Device Lock is Enabled

We recently introduced 30-hour Extended Trading access for mobile users (see the Android or iOS release notes).

For your protection, this feature requires that fingerprint or PIN/Pattern security be enabled on your mobile device. If not enabled, a 20-minute inactivity grace period applies, after which you are disconnected from your trading session and logged into Read-Only mode (which can be disabled), and must perform a full login for trading access.
 
While we remain diligent in our efforts to keep your account protected, we understand that good security is also about striking a balance between safety and convenience. If you feel strongly that this change adds undue burden to your trading setup - we'd like to hear from you.  Please vote on the Enhancement Request available through our Features Poll.

 

IB TWS for Mobile - Extended Trading Access

Overview: 

Get extended trading access in IB TWS for Mobile when you enabled fingerprint security on your device.

Once logged in to TWS for Mobile, all users have a 20-minute grace period during which they can take a call or use another app and still retain full access to their trading session without having to perform a full login (username/password + second factor authentication). After this grace period, users who have fingerprint security enabled on their device will enjoy secure trading for up to 30 hours without having to complete the full login.

 
When you enable a fingerprint to unlock your device, you are automatically enrolled for TWS Fingerprint authentication. This means that once you log in to TWS, you are able to securely re-access your trading session for up to 30 hours using just your fingerprint as authentication. If your fingerprint authentication fails or if you tap “Cancel,” you will be logged in to read-only mode. After 30 hours without using fingerprint authentication, you will be required to complete a full login. This means that if you access mobile TWS at least every 30 hours, you can maintain your trading access for an entire week without a full login. For added security, all mobile trading sessions are disconnected each Sunday at 1:00 AM local time, requiring you to complete a full login.
 
 
Users who use a PIN or pattern instead of a fingerprint to unlock their device will be able to re-access their trading session with this authentication for up to 12 hours before a full login is required.
 
 
If you do not want to enable the above forms of trading access and prefer to complete the full login process each time, disable “Secure reconnect” (Android) or "Auto-reconnect" (iOS) in IB TWS for Mobile Configuration.

How to adjust font size in TWS

Background: 

By default, Trader Workstation (TWS) is designed to display in a font size and style which can be read comfortably for the average user across various screen sizes and resolutions. With the advent of new technologies, there has been an exponential push to make monitors with higher display sizes and your layout may need to be further adjusted manually. This document serves to explain how to manually adjust the font size for TWS.

Procedure

To adjust font size throughout TWS:

  1. From the Anchor window, click the Font Size Adjustment icon.
  2. Check the button Adjust window & column widths to ensure all windows will resize automatically to keep the same font:window ratio. (If unchecked, only font size will change but window size will remain the same).
  3. Click the button Smaller or Larger until the font size is correct.
    Notice that the font size will change immediately as you click the button.
  4. Click the Font Size Adjustment icon   when done.

Note: It is possible that currently not all windows will be adjusted in the same way.

Anteprima ordine/Verifica margine

Overview: 

La funzione Anteprima ordine/Verifica margine offre la possibilità di verificare il costo e l'impatto sulle commissioni e sul margine previsti per uno specifico ordine prima della sua trasmissione. Sebbene questa funzione sia disponibile sia in TWS sia in WebTrader, la versione per TWS è quella che offre più dettagli.

Trader Workstation (TWS)

La funzione Verifica margine di TWS offre la possibilità di isolare l'impatto sul margine dell'ordine proposto dalle posizioni in essere del dato utente e, inoltre, mostra il nuovo requisito di margine partendo dal presupposto che l'ordine venga eseguito. I principali saldi del margine, compresi i requisiti del margine iniziale e di mantenimento, sono registrati così come il capitale con valore di prestito. Per usare questa funzione, è necessario posizionare il cursore sulla linea dell'ordine, cliccare col tasto destro del mouse e selezionare Verifica margine dal menu a discesa.

Esempio: acquisto di 1 ES June 2012 Future a 1387.25

 

La prima sezione dell'Anteprima dell'ordine mostra il prezzo bid, ask e l'ultimo prezzo del titolo.

 

La seconda sezione illustra i dettagli fondamentali dell'ordine

 

La sezione Importo indica il valore dell'ordine e la stima delle commissioni applicabili.

 

La sezione Impatto sul margine mostra una descrizione dettagliata di quanto segue;

Correnti = i valori correnti del conto, escluso l'ordine attualmente trasmesso.

Modifica = l'effetto della trasmissione dell'ordine ignorando le eventuali posizioni nel conto.

Post-negoziazione = i valori previsti del conto quando l'ordine attualmente trasmesso è stato eseguito e aggiunto al portafoglio del conto.

  

WebTrader

L'anteprima d'ordine di WebTrader mostra solamente l'equivalente dei valori di post-negoziazione di TWS.

 

IEX Discretionary Peg Order

Background: 

IEX offers a Discretionary Peg™ (D-Peg™) order type which is a non-displayed order that is priced at either the National Best Bid (NBB for buys) or National Best Offer (NBO for sells). D-Peg™ orders passively rest on the book while seeking to access liquidity at a more aggressive price up to Midpoint of the NBBO, except when IEX determines that the quote is transitioning to less aggressive price

D-Peg™ combines elements of Midpoint Peg, Primary Peg, and traditional discretionary order types.
 
Information about slow and predictable changes in the NBBO are detected in IEX's Crumbling Quote Indicator and provides D-Peg™ orders with an instruction to stop seeking access to liquidity at a more aggressive price until the quote returns to a stable state.

 

How to Place a D-Peg Order

Please note, the IEX D-Peg order type is only available via the TWS version 961 and above. Instructions for entering this order type are outlined below:

Step 1

Enter a symbol and choose a directed quote, selecting IEX as the destination. Right click on the data line and select Trade followed by Order Ticket to open the Order Ticket window.

 

Step 2

Select the REL order type from the Order Type drop down menu.

 

Step 3

Click on the Miscellaneous tab (Misc.) and at the bottom there will be a checkbox for "Discretionary up to limit". Check this box. The price that you set in the Limit Price field will be used at the discretionary price on the order.

 

 

Step 4 

Hit Preview to view the Order Preview window.

 

 

For additional information concerning this order type, please review the following exchange website link: https://www.iextrading.com/trading/dpeg/

 

 

IBot Quick Guide

Availability

Available across all trading platforms.
 
Entering Commands
 
In the IBot entry field type your command (e.g., show the price of IBkr) then press Enter or Send.
 
Supported Commands
 
  • Quotes: “quote Interactive Brokers”, “show the price of Interactive Brokers”
    • IBot can also display fundamental information
    • Options: In cases where there is more than one option contract on the same exchange with the same expiry, strike and right, IBot will choose a contract as follows:
      • Choose smart over non-smart
      • Choose non-weekly contracts
      • Choose the contract with a standard multiplier
    • Partial Instrument Match: In cases where you leave out a parameter, IBot will try to identify the option contract with an educated guess based on the following logic:
      • If the underlying is missing, assume the last used underlying if one is available
      • If the type is missing, use a CALL.
      • If the expiration is missing, use the nearest month.
      • If the strike is missing, use the at-the-money strike.
  • Charts: “10 day 1 hour bar chart for Interactive Brokers”, “chart Interactive Brokers”
    • If you omit bar sizes or time ranges, IBot will display the most reasonable chart based on what you entered
  • Orders: “buy 100 shares of Interactive Brokers at market”, “sell 100 shares of IBKR at 40”, “close my Interactive Brokers position”, “close 10% of my long positions”
    • You MUST click the Submit button located within IBot to place the order
  • Trades: “show trades in Interactive Brokers”
  • Market Scanners: “top gaining US stocks", "biggest US market winners"
  • Market Depth Level II Data: “market depth for Interactive Brokers”, “level 2 for IBKR”
  • Option Chains: “option chains for Interactive Brokers”, “jan options for IBKR”
  • Calendar: "show portfolio events", "upcoming events for portfolio companies"
  • Your Account: “show my P&L”, “show my buying power”, “what is my net liquidation value”
  • Modify a Command: after creating an order, “change this order to market”
  • Help: get help with IBot by typing help before a type of command, “help with orders”, “help with chart”
  • Company Fundamentals: “show summary for Interactive Brokers”, “Return on Equity for IBKR”
  • Customer Service Information: “customer support”, “support”
    • Will include a link to the Contact Client Services page of our website
  • IBKR web site information: Use the terms Search: or Search for to return reference information from the IBKR web site. IBot will return the top matches with links to the relevant web page.
 
Non-Supported and Misunderstood Commands
 
In cases where you enter a non-supported command, or one that IBot can't accurately interpret, IBot will provide a best efforts result labeled with a "Potentially misunderstood" warning message and icon.
 
For a full guide on IBot, see the IBot Feature in Focus page. 

Snapshot Market Data

BACKGROUND

IBKR offers eligible clients the option of receiving a real-time price quote for a single instrument on a request basis. This service, referred to as “Snapshot Quotes” differs from the traditional quote services which offer continuous streaming and updates of real-time prices. Snapshot Quotes are offered as a lost-cost alternative to clients who do not trade regularly and do not want to rely upon delayed quotes when submitting an order.  Additional details regarding this quote service is provided below. 

QUOTE COMPONENTS

The Snapshot quote includes the following data:        

  • Last price
  • Last size
  • Last exchange
  • Current bid-ask
  • Size for each of current bid-ask
  • Exchange for each of current bid-ask 

AVAILABLE SERVICES

Service Restrictions Price per Quote Request (USD)1
AMEX (Network B/CTA)   $0.01
ASX Total No access to ASX24.
Limited to Non-Professional subscribers
$0.03
Bolsa de Madrid   $0.03
Canadian Exchange Group (TSX/TSXV) Limited to Non-Professional subscribers who are not clients of IB Canada $0.03
CBOT Real-Time   $0.03
CME Real-Time   $0.03
COMEX Real-Time   $0.03
Eurex Core Limited to Non-Professional subscribers $0.03
Euronext Basic Limited to Non-Professional subscribers

Includes Euronext equities, indices, equity derivatives and index derivatives.
$0.03
German ETF's and Indices Limited to Non-Professional subscribers $0.03
Hong Kong (HKFE) Derivatives   $0.03
Hong Kong Securities Exchange (Stocks, Warrants, Bonds)   $0.03
Johannesburg Stock Exchange   $0.03
Montreal Derivatives Limited to Non-Professional subscribers $0.03
NASDAQ (Network C/UTP)   $0.01
Nordic Derivatives   $0.03
Nordic Equity   $0.03
NYMEX Real-Time   $0.03
NYSE (Network A/CTA)   $0.01
OPRA (US Options Exchanges)   $0.03
Shanghai Stock Exchange 5 Second Snapshot (via HKEx)   $0.03
Shenzhen Stock Exchange 3 Second Snapshot (via HKEx)   $0.03
SIX Swiss Exchange Limited to Non-Professional subscribers $0.03
Spot Market Germany (Frankfurt/Xetra) Limited to Non-Professional subscribers $0.03
STOXX Index Real-Time Data Limited to Non-Professional subscribers $0.03
Toronto Stk Exchange Limited to Non-Professional subscribers who are clients of IB Canada $0.03
TSX Venture Exchange Limited to Non-Professional subscribers who are clients of IB Canada $0.03
UK LSE (IOB) Equities   $0.03
UK LSE Equities   $0.03

 1Cost is per snapshot quote request and will be assessed in the Base Currency equivalent, if not USD.

 

ELIGIBILITY

  • Accounts must maintain the Market Data Subscription Minimum and Maintenance Equity Balance Requirements in order to qualify for Snapshot quotes.
  • The Users must operate TWS Build 976.0 or higher to access Snapshot quote functionality.

 

PRICING DETAILS

  • Clients will receive $1.00 of snapshot quotes free of charge each month. Free snaphots may be applied to either U.S. or non-U.S. quote requests and charges will be applied, without additional notice, once the free allocation has been exhausted. Clients may review their snapshot usage as of the close of each business day via the Client Portal.
  • Quote fees are assessed on a lag basis, generally in the first week after the month in which Snapshot services were provided. Accounts which do not have sufficient cash or Equity With Loan Value to cover the monthly fee will be subject to position liquidations.
  • The monthly fee for snapshots will be capped at the related streaming real-time monthly service price. At which time the streaming quotes will be provided at no additional cost for the remainder of the month.  The switch to streaming quotes will take place at approximately 18:30 EST the following business day after reaching the snapshot threshold. At the close of the month, the streaming service will automatically terminate and the snapshot counter will reset. Each service is capped independently of the others and quote requests for one service cannot be counted towards the cap of another. See table below for sample details.
Service Price per Quote Request (USD) Non-Pro Subscriber Cap (Requests/Total Cost)2 Pro Subscriber Cap (Requests/Total Cost)3
AMEX (Network B/CTA) $0.01 150/$1.50 2,300/$23.00
NASDAQ (Network C/UTP) $0.01 150/$1.50 2,500/$25.00
NYSE (Network A/CTA) $0.01 150/$1.50 4,500/$4,500

 

REQUESTING SNAPSHOT QUOTES

Desktop Trading - TWS (Classic):

If you have delayed data displayed and subscribed to the snapshot permissions, under the column Ticker Action you would see a button for Snapshot:

 

When clicking the Snapshot button, it will populate a quote details window. The quote details window will generate a timestamp the moment the NBBO quote is received for that symbol along with the NBBO information:


 

In the Quote Details Window clicking the Refresh link will update the the NBBO quote. 

Example:

In the above case, GOOG is a NASDAQ (Network C/UTP) listed stock. There will be a charge of 0.01 USD per query (a snapshot).

  • Non-Professionals can request another 149 snapshots for GOOG or any other NASDAQ (Network C/UTP) listed shares, before it turns into streaming quotes.
  • Professionals can request another 2,499 snapshots for GOOG or any other NASDAQ (Network C/UTP) listed shares, before it turns into streaming quotes.

You will only be charged for the snapshots until the cap amount. Once the snapshot limit is reached, no further charges will be applied for the rest of the month and will begin receiving streaming quotes for that service.

 

Desktop Trading - TWS (Mosaic):

If you have delayed data displayed and subscribed to the snapshot permissions, when selecting a row in the Monitor tab, the Order Entry window will display an option to request a Snapshot.

 


 

Clicking the +SNAPSHOT link will populate a quote details window. The quote details window will generate a timestamp the moment the NBBO quote is received for that symbol and will populate the NBBO information:

 


 

In the Quote Details Window clicking the Refresh link will update the the NBBO quote.

Client Portal:

If you have delayed data displayed and subscribed to the snapshot permissions, in the Order Ticket window, under the Bid/Ask price you would see a link for Snapshot:

 

 

When clicking the Snapshot link, will populate a quote details window. The quote details window will generate a timestamp the moment the NBBO quote is received for that symbol:

 

 

In the snapshot window clicking the Refresh link will update the the NBBO quote.

 

Web Trading - WebTrader:

If you have delayed data displayed and subscribed to the snapshot permissions, on the Market Tab under the column Additional Data you would see a button for Snapshot:

 


 

When clicking the Snapshot button, will populate a quote details window. The quote details window will generate a timestamp the moment the NBBO quote is received for that symbol:

 

Mobile Trading - IBKR Mobile app:

On the Quote Screen tapping on a Symbol will expand the quote box. If you have delayed data displayed and are subscribed to the snapshot permissions you will see a link for Snapshot:


When tapping the Snapshot link, it will populate a quote details window. The quote details window will generate a timestamp the moment the NBBO quote is received for that symbol along with the NBBO information:

 

 

Documentazione relativa agli host e alle porte IB

Background: 

La TWS si connette ai nostri server tramite le porte 4000 e 4001, se è in uso il protocollo SSL. La piattaforma di trading non funziona con nessun'altra porta. Si prega di considerare che, se si usa un server proxy, questo deve essere trasparente, con entrambe le porte di ingresso e uscita aperte per garantire un corretto funzionamento della TWS.

Di seguito sono elencati tutti i nostri gateway, insieme ai nomi host corrispondenti, eventualmente utilizzati dalla TWS quando fa uso dei nostri servizi. Si prega di consentire l'accesso a tali host.

Il metodo più semplice per verificare se la propria connessione necessita di una configurazione particolare o se è stata configurata correttamente, è quello di consultare la pagina di IB dedicata alla verifica, che fornisce un test dinamico della connettivitá verso i nostri server dei dati di mercato e trading. Se il risultato ottenuto è "Success" ("operazione riuscita"), non saranno necessarie ulteriori operazioni. Se il risultato è invece"Failure" ("operazione non riuscita"), suggeriamo di aggiungere un'eccezione alla propria configurazione di rete per i nuovi host oppure ricontrollare le modifiche effettuate.

Nota: se il proprio browser é configurato per utilizzare un server proxy, la pagina di verifica potrebbe produrre falsi positivi. In tal caso, oppure, se non si è certi della configurazione della propria rete, è necessario rivolgersi agli amministratori di rete, i quali hanno la possibilità di effettuare test ping e telnet degli host indicati di seguito per confermare la conformità ai requisiti di connettività.

 

Specifiche:

PORTALE CLIENTI e SITO WEB

REGIONE/PRODOTTO

SERVER (HOST)

PORTE1

SITO WEB IBKR – AMERICA

www.interactivebrokers.com

443

SITO WEB IBKR – CANADA

www.interactivebrokers.ca

443

SITO WEB IBKR – REGNO UNITO

www.interactivebrokers.co.uk

443

SITO WEB IBKR – INDIA2

www.interactivebrokers.co.in

443

SITO WEB IBKR – GIAPPONE2

www.interactivebrokers.co.jp

443

SITO WEB IBKR – HONG KONG2

www.interactivebrokers.com.hk 443

SITO WEB IBKR – CINA2

www.ibkr.com.cn 443

SITO WEB IBKR - AUSTRALIA

www.interactivebrokers.com.au 443

GESTIONE CONTO – AMERICA ORIENTALE

gdcdyn.interactivebrokers.com

443

GESTIONE CONTO – AMERICA CENTRALE

cdcdyn.interactivebrokers.com

443

SITO DISASTER RECOVERY

www.ibgdr.com 80

1: Collegamento standard: Porta TCP 80 | Collegamento protetto con SSL: Porta TCP 443

2: Questo host IB non supporta richieste Ping

Nota Importante: Se Lei si collega al Portale Clienti da una rete aziendale, dove l'accesso a Internet é fornito attraverso un dispositivo load balancer (dispositivo per il bilanciamento del carico di rete), potrebbe ricevere messaggi di errore relativi a sessioni invalide/scadute e/o mancanza di contenuto web durante o dopo la fase di login. Il load balancer utilizza infatti interfacce di rete multiple per suddividere le connessioni in uscita. Come conseguenza di questo meccanismo, le richieste HTTP che raggiungono i nostri sistemi provengono da indirizzi IP differenti ed invalidano la sua sessione del Portale Clienti. In questo scenario, le raccomandiamo di richiedere al suo amministratore di rete o dipartimento IT di configurare il suo dispositivo perché bypassi il load balancer. Questo permetterá alla sua sessione di rimanere attiva

 

TWS per DESKTOP

REGIONE/STRUMENTO

PRIMARIO/BACKUP

SERVER (HOST)

PORTE


TWS AMERICA ORIENTALE

PRIMARIO

gdc1.ibllc.com / ndc1.ibllc.com


4000 / 4001

BACKUP

gdc1_hb1.ibllc.com / ndc1_hb1.ibllc.com


TWS AMERICA CENTRALE

PRIMARIO

cdc1.ibllc.com


4000 / 4001

BACKUP

cdc1_hb1.ibllc.com


TWS EUROPA

PRIMARIO

zdc1.ibllc.com


4000 / 4001

BACKUP

zdc1_hb1.ibllc.com

TWS ASIA

PRIMARIO

hdc1.ibllc.com

4000 / 4001

BACKUP

hdc1_hb1.ibllc.com

TWS ASIA - CINA3

PRIMARIO

mcgw1.ibllc.com.cn

4000 / 4001

BACKUP

mcgw1_hb1.ibllc.com.cn
TWS AUTO-AGGIORNAMENTO PRIMARIO

download.interactivebrokers.com

443

download2.interactivebrokers.com

RISK NAVIGATOR

PRIMARIO

risk.interactivebrokers.com

443

TWS SETTAGGI su CLOUD

PRIMARIO

s3.amazonaws.com

443

IB CAM

PRIMARIO

gdc1.ibllc.com

4000 / 4001

DATI DIAGNOSTICI

PRIMARIO

https://wit1.interactivebrokers.com

443

3: Questo Gateway é riservato ai clienti che hanno un account basato sul server di Hong Kong, ma si collegano fisicamente dalla Cina Continentale

 

 

 

IBKR Host and Ports Documentation

Background: 

TWS connects to IBKR servers via port 4000 and 4001, if using SSL, and will not operate on any other port. If you are using a proxy server, it needs to be a transparent with both inbound and outbound ports open so that the TWS can function properly.

Below are listed all the gateways, along with the corresponding destination host that might be used by the TWS when you use our services, please allow access to those hosts.

The easiest way to test whether your connection needs any special setup or has been configured properly is to use IBKR's Dedicated Test page, which will provide a dynamic test of your network’s connection against our main trading and market data servers. If a “Success” response is returned, there is nothing more for you to do. If the response is “Failure”, we recommend adding an exception for the new hosts to your network’s configuration or review your changes.

Note: If your network uses a browser proxy, the test page can produce false positives. In this case, or if you are not sure what your network setup is, turn to your network administrators, who can perform ping and telnet tests to the hosts listed below to confirm compliance with the connectivity requirements.

Specs:

CLIENT PORTAL AND WEBSITE

REGION/PRODUCT

SERVER (HOST)

PORTS1

IBKR WEBSITE – AMERICA

www.interactivebrokers.com

443

IBKR WEBSITE – Canada

www.interactivebrokers.ca

443

IBKR WEBSITE – UK

www.interactivebrokers.co.uk

443

IBKR WEBSITE – INDIA2

www.interactivebrokers.co.in

443

IBKR WEBSITE – JAPAN2

www.interactivebrokers.co.jp

443

IBKR WEBSITE – HONG KONG2

www.interactivebrokers.com.hk 443

IBKR WEBSITE – CHINA2

www.ibkr.com.cn 443

IBKR WEBSITE - AUSTRALIA

www.interactivebrokers.com.au 443

ACCOUNT MGMT – EAST

gdcdyn.interactivebrokers.com

443

ACCOUNT MGMT – CENTRAL

cdcdyn.interactivebrokers.com

443

DISASTER RECOVERY SITE

www.ibgdr.com 80

1: Standard Communication: TCP Port 80 | SSL Communication: TCP Port 443.

2: This IB Server host does not support ping request.

Important Note: If you are accessing Client Portal from a corporate network where the Internet access is provided through a load balancing equipment, you may receive error messages about expired/invalid session and/or missing web content upon or after the login phase.  The load balancer cycles your outbound connections over two or more network interfaces to equalize the network workload. As a consequence of this mechanism, your HTTP requests reach our systems from different IP addresses, invalidating your Client Portal session.
In this scenario, as a solution, please ask your network administrator or IT group to configure your machine/device for bypassing the load balancer. This will allow your session to remain valid and alive.
 

 

DESKTOP TWS

REGION/TOOL

PRIMARY/BACKUP

SERVER (HOST)

PORTS


TWS AMERICA – EAST

PRIMARY

ndc1.ibllc.com


4000 / 4001

BACKUP

ndc1_hb1.ibllc.com


TWS AMERICA – CENTRAL

PRIMARY

cdc1.ibllc.com


4000 / 4001

BACKUP

cdc1_hb1.ibllc.com


TWS EUROPE

PRIMARY

zdc1.ibllc.com


4000 / 4001

BACKUP

zdc1_hb1.ibllc.com

TWS ASIA

PRIMARY

hdc1.ibllc.com

4000 / 4001

BACKUP

hdc1_hb1.ibllc.com

TWS ASIA - CHINA3

PRIMARY

mcgw1.ibllc.com.cn

4000 / 4001

BACKUP

mcgw1_hb1.ibllc.com.cn
TWS AUTO-UPDATE PRIMARY

download.interactivebrokers.com

443

download2.interactivebrokers.com

RISK NAVIGATOR

PRIMARY

risk.interactivebrokers.com

443

TWS CLOUD SETTINGS

PRIMARY

s3.amazonaws.com

443

IB CAM

PRIMARY

gdc1.ibllc.com

4000 / 4001

DIAGNOSTICS REPORTS

PRIMARY

https://wit1.interactivebrokers.com

443

3: Gateway dedicated to clients with accounts assigned to the Hong Kong server, but are physically connecting from Mainland China.

 

 

 

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