How do I find out about the status of my account application?

Once you have completed the on-line portion of the application, you will be provided with a list of any documentation required to be submitted in order to verify the identity and/or address of the account holder as well as forms of documentation which will satisfy the request. Documentation may be submitted via fax or email (i.e., scanned documents).

While waiting for this documentation, the application will be reviewed to determine whether clarification is required for any responses provided during the course of the application.  This is most often the case where the applicant  is unemployed or retired, warranting additional due diligence in order to ensure that the applicant's financial qualifications are sufficient. 

Once IB has received the necessary documentation and clarifying responses, a decision will be made regarding account approval.  Applicants will be informed of that decision via e-mail and may log in through the Complete Application link to view the current application status.