Account Management using Safari browser

Most recent versions of web browsers contain a feature which prompts users to save their user name and password when logging into various sites on the Internet.  While convenient in practice, this feature introduces a significant security risk in that it allows anyone with access to the computer to log into those sites where the password has been saved.  As a result, many sites that deal with highly sensitive information, including IB's Account Management, have controls which do not allow this feature to be utilized. While most browsers such as Mozilla Firefox, Internet Explorer and Google Chrome allow for such controls, others such as Apple's Safari do not.   As a result, Safari users who attempt to use the password save feature may experience log in failures on future log in attempts.

Should this occur, you will need to remove the saved log in credentials through the following steps:

 
1) When Safari is in the foreground click on the menu Safari --> Preferences
2) Click on the icon AutoFill on the toolbar
3) Click on the button “Edit..." close to User names and password


4) Locate the line related to the Account Management web site and select it
5) Click on the button “Remove
6) They have then to close and reopen Safari and they should be now able to log in . Upon log in they will be prompted whether to save user/pass again for the website. They would need to answer "Not now" or even better “Never for this website”.

 

Financial Advisor How To: Linking Related Client Accounts

Overview: 

Account linkage provides account holders who maintain multiple accounts under a single advisor, the ability to group the accounts together under a single user name. The benefits of account linking include the following:

  • The ability to log into all accounts via a single user name and password;
  • Account accessed using a common security device;
  • Activity fee minimums, when applicable, are determined based on commissions consolidated across the linked accounts;
  • Consolidated reporting of accounts.

While linking may be performed by the client, this article outlines the steps by which an advisor may link accounts on behalf of the client

Steps:

1. Linkage begins by logging into Account Management at the master account level and selecting the Manage Clients, Accounts and then Link Client Accounts menu options.

 

 2. You will then be provided with a drop down list of client which are eligible to be linked. While multiple clients may be linked in a given session, the linkage steps must be completed for a given client before proceeding to another.

 

 

3. After selecting the client to be linked, a list of all of the client's accounts that are eligible to be linked will be presented.  Here, you will be prompted to specify which of the user names is to be retained for future account access. Once the linkage process has been completed, all other user names will be deactivated.

 

4. Next you will be presented with the Account Information page where confirmation of the client's personal information will be performed. In the event the client maintains information which differs among accounts (e.g., residential address), you will be prompted to select that which is accurate and is to be retained following completion of linkage.

 

5. Next, select any or all of the standing banking instructions which will be retained.

 

6. Confirmation of the linkage request is then provided.

 

IMPORTANT NOTES:

  • You must select the client account with the highest level security device.
  • Once the accounts are linked, the unique usernames and passwords for the accounts to be linked with this account will no longer function. The surviving username and password associated with the account will function for all linked accounts.
  • Interactive Brokers will link these accounts on Fridays.
  • Once the accounts are linked, the security devices for the accounts to be linked with this account will no longer function and the device associated with this account will function for all linked accounts. As for those devices which will no longer function, any of which are Gold, Platinum or Alpine will need to be returned in order to avoid a lost device charge. Non-functioning Security Code Cards may be discarded.

Welcome to Interactive Brokers

Overview: 

Now that your account is funded and approved, you can start trading. The information below will help you getting
started as a new customer of Interactive Brokers. Here the main topics:

  1. How to trade (Platforms: TWS Classic and Mosaic, Webtrader, Mobiletrader, Guides and Learning Resources)
  2. Your Money (Deposits & Withdrawals)
  3. Configure your account to trade (Trading Permissions and Market Data)
  4. Trade all over the World (How to trade in different currencies)
  5. 5 points to enrich your IB experience (Contract search, IB Knowledge Base, Account Management, Secure Login System, Statements and Reports)

 

1. How to trade
The Trader's University is the place to go when you want to learn how to use our Platforms. Here you will find our webinars, live and recorded in 10 languages and tours and documentation about our various Trading Platforms.
Trader WorkStation (TWS)
Traders who require more sophisticated trading tools can use our marketmaker-designed Trader Workstation (TWS), which optimizes your trading speed and efficiency with an easy-to-use spreadsheet interface, support for more than 60
order types, task-specific trading tools for all trading styles, and real-time account balance and activity monitoring. Try the two models
TWS Mosaic: for intuitive usability, easy trading access, order management, wtchlist, charts all in one window or
TWS Classic: the Advanced Order Management for traders who need more advanced tools and algos.
General Description and Information / Quick start guide / Usersguide
Interactive Tours: TWS Basics / TWS configuration / TWS Mosaic
How to place a trade:  Video Classic TWS / Video Mosaic
Trading tools: General Description and InformationUsers guide
Requirements: How to install Java for WindowsHow to install Java for MAC / Port 4000 and 4001 needs to be open
Login TWSDownload TWS
Web Trader
Traders who prefer a clean and simple interface can use our HTML-based WebTrader, which makes it easy to view market data, submit orders, and monitor your account and executions. Use the latest webtrader from every browser
Quick Start Guide / WebTrader User's Guide
Introduction: Video WebTrader
How to place a Trade: Video WebTrader
Login_Webtrader
Mobile Trader
Our mobile solutions allow you to trade your IB account on the go. The iTWS for iPhoneTM and the TWS for BlackBerry® are custom-designed for these popular models, while the generic MobileTrader supports most other Smart phones.
General Description and Information
Order Types Order Types available and Description / Videos / Tour / Users guide
Paper Trading General Description and Information / How to get a Paper Trading Account
Once your paper account is created, you can share the market data of your real account with your paper trading account: Account Management > Manage Account > Settings > Paper trading

2. Your Money
Deposits & Withdrawals General Info. All transactions are administered through your secure Account Management
Deposits
First, you create a deposit notification through your Account Management > Funding > Fund Transfers > Transaction Type: “Deposit” How to create a deposit notification. The second step is to instruct your Bank to do the wire transfer with the bank details provided in your Deposit Notification.
Withdrawals
Create a withdrawal instruction via your secure Account Management > Funding > Fund Transfers > Transaction Type: "Withdrawals" How to create a withdrawal instruction
If you instruct a withdrawal over the Withdrawal limits, it will be considered an exceptional withdrawal and we will therefore need to match bank account holder and IB account. If destination bank account has been used for a deposit, withdrawal will be processed; otherwise, you must contact customer service and provide the documents needed.
Troubleshooting
Deposits: My bank sent the money but I do not see it credited into my IB account. Possible reasons:
a) A fund transfer takes 1-4 business days
b) A Deposit Notification is missing. You have to create it via your Account Management and send a ticket to Customer Service
c) Amending details are missing. Your name or IB account number is missing in the transfer details. You have to contact your bank and ask for the full amending details.
d) ACH initiated by IB are limited to 100k USD in a 7 business period. If you opened a Portfolio Margin account where the initial requirement is 110k, a wire deposit might be the better deposit option to reduce wait time for your first trade. If selecting ACH, a wait time of almost 2 weeks or a temporary downgrade to RegT can be possible solutions.
Withdrawals: I have requested a withdrawal but I do not see the money credited to my bank account. Possible reasons:
a) A fund transfer takes 1-4 business days
b) Rejected. Over the max it can be withdrawn. Please check your account cash balance. Note that for regulatory requirements, when the funds are deposited, there is a 3 day holding period before they can be withdrawn.
c) Your bank returned the funds. Probably because receiving bank account and remitting bank account names do not match.


3. Configure your account to trade
Difference between Cash and Margin accounts: If you have chosen the fasttrack application, by default your account type is a cash account with US stock permission. If you would like to get leverage and trade on margin, here how to upgrade to a RegT Margin account
Trading Permissions
In order to be able to trade a particular asset class in a particular country, you need to get the trading permission for it via your Account Management. Please note that trading permissions are free. You might however be asked to sign risk
disclosures required by local regulatory authorities. How to Request Trading Permissions
Market Data
If you want to have market data in real-time for a particular product/exchange, you need to subscribe to a market data package charged by the exchange. How to subscribe to Market data
The Market data assistant will help you choose the right package. Please watch this Video explaining how it works.
Customers have the option to receive delayed market data for free by clicking the Free Delayed Data button from a non-subscribed ticker row.
Advisor Accounts
Have a look at the user guide getting started as advidsors. Here you see how to create additional users to your advisor account and grant them access and much more.


4. Trade all over the World
IB accounts are multi-currrency accounts. You can have different currencies at the same time, this allows you to trade multiple products around the world from a single account.
Base Currency
Your base currency determines the currency of translation for your statements and the currency used for determining margin requirements. Base currency is determined when you open an account. Customers may change their base currency at any time through Account Management.
We do not automatically convert currencies into your Base currency
All currency conversions must be done manually by the customer. In this video you can learn how to do a currency conversion.
In order to open a position denominated in a currency that you do not have in your account, you have two possibilities:
A) Currency conversion.
B) IB Margin Loan. (Not available for Cash Accounts)
Please see this course explaining the mechanics of a foreign transaction.

5. Five points to enrich your IB experience
1. Contract Search
Here you will find all our products, symbols and specifications.
2. IB Knowledge Base
The Knowledge Base is a repository of glossary terms, how-to articles, troubleshooting tips and guidelines designed to assist IB customers with the management of their IB accounts. Just enter in the search button what you are looking for and you will get the answer.
3. Account Management
As our trading platforms give you access to the markets, Account Management gives
you access to your IB account. Use Account Management to manage account-related tasks such as depositing or withdrawing funds, viewing your statements, modifying market data and news subscriptions, changing your trading permissions, and verifying or changing your personal information.
Log In Account Management / AM Quick Start Guide / AM Users Guide
4. Secure Login System
To provide you with the highest level of online security, Interactive Brokers has implemented a Secure Login System (SLS) through which access to your account is subject to two-factor authentication. Two-factor authentication serves to confirm your identity at the point of login using two security factors: 1) Something you
know (your username and password combination); and 2) Something you have (an IB issued security device which generates a random, single-use security code). As both knowledge of your username/password and physical possession of the security device are required to login to your account, participation in the Secure Login System virtually eliminates the possibility of anyone other than you accessing your account.
How to Activate your Security Device / How to Obtain a Security Code Card / How to return Security device
5. Statements and Reports
Easy to view and customize, our statements and reports cover all aspects of your
Interactive Brokers account. How to view an Activity Statement 

 

Cómo obtener su tarjeta de códigos de seguridad online

Antecedentes:

La tarjeta de códigos de seguridad online sirve como un dispositivo temporal, disponible para usuarios que todavía no tienen su dispositivo permanente y se les ha proporcionado un código temporal para acceder a su cuenta. Una vez que disponga de un código temporal , se le recomienda encarecidamente acceder al menú de gestión de cuenta y elegir la tarjeta de códigos de seguridad online, con la que obtendrá los beneficios siguientes:

- Mejora la protección en Internet contra hackers al asignar codigos aleatorios al acceder a su cuenta;

- Proporciona más tiempo (21 días frente a los 2 del código temporal) para asegurar la recepción y reactivar el dispositivo permanente, después de lo cual, puede ser descartada;

- Permite reembolsos y cambios de información sin las restricciones que tiene un usuario de un código temporal;

- Puede obtenerse e imprimirse directamente desde el menú de gestión de cuenta y permite la reactivación del dispositivo permanente sin tener que contactar el servicio de atención al cliente.

 

Los pasos para obtener la tarjeta desde el menú de gestión de cuenta son:

(Si la versión de su menú de la Gestión de Cuenta tiene los menús en la parte superior):

1. Seleccione el menú Gestionar cuenta > Seguridad luego Sistema de ingreso seguro (en la versión Inglesa de la Gestión de cuenta: Manage Account> Security y luego Secure Login System)

 

2. Seleccione: Sí, quiero participar en el Sistema de ingreso seguro (en Inglés:Yes, I want to participate in the Secure Login System) y después, Continuar (Continue)

 

3. Le aparecerá una imagen de la tarjeta de códigos de seguridad online. Haga click Imprimir (Print)  (o haga click con el botón derecho para salvar la imagen en el Escritorio).

 

4. Haga click en Confirmar (Confirm), le aparecerá en la pantalla dos números.

 

5. Busque en la tarjeta los números proporcionados en la pantalla, y escríba en la casilla correspondiente los códigos de tres dígitos alfa numérico que le corresponden (a la derecha). Repíta el proceso para el segundo número sin dejar espacios entre medias.

 

6. Haga click en Enviar (Submit)

 

7. Una vez que ha activado la tarjeta, se le proporcionará su fecha de expiración así como un menú con opciones adicionales.

 

Pulse KB1042 para ver un vídeo con instrucciones de cómo acceder con la tarjeta de códigos de seguridad.

Pulse KB1942 para instrucciones de cómo reactivar su dispositivo de seguridad permanente.

Pulse KB1943 para instrucciones de cómo solicitar un reemplazo para su dispositivo de seguridad

 

(Si la versión de su menú de gestión de cuenta tiene los menús en la parte izquierda de la pantalla)

1. Seleccione User management y luego Secure Login System

2. Seleccione: Yes, I want to participate in the Secure Login System (en traducción española: Sí, quiero participar en el Sistema de ingreso seguro)

3. Le aparecerá una imagen de la tarjeta de códigos de seguridad online. Haga click en Print  (o haga click con el botón derecho para salvar la imagen en el Escritorio).

4. Haga click en Confirm, le aparecerá en la pantalla dos números.

5. Busque en la tarjeta los números proporcionados en la pantalla, y escríba en la casilla correspondiente los códigos de tres dígitos alfa numérico que le corresponden (a la derecha). Repíta el proceso para el segundo número sin dejar espacios entre medias.

6. Haga click Submit

7. Una vez que ha activado la tarjeta, se le proporcionará su fecha de expiración así como un menú con opciones adicionales.

如何用电汇的方式存款

如何用电汇的方式存款

(How to deposit funds via a wire transfer)

Steps for Importing Worksheet for Form 8949 to TurboTax

Overview: 

As a matter of operational convenience and to assist with the preparation of IRS Form 8949 (Sales and Other Dispositions of Capital Assets) IB Prepares a Form 8949 worksheet in each of a PDF, CSV and TXF format on an annual basis. The TXF format allows you to import the information into Turbo Tax Standalone(CD/Download Version) but not the online version. Please click here for to visit our Turbo Tax FAQ's. 

How to Import Form 8949 into TurboTax

1. Log into Account Management by going to https://www.interactivebrokers.com and select Login and then Account Management from the upper right hand section and enter username/password to log in.
 

2. Navigate to Reports, Tax and then select Tax Forms

3. Under Worksheet for Form 8949 section, select TurboTax TXF from the drop down menu and select View Report

4. A save dialog box will appear. Please select Save File and then OK.

5. Another dialog box will appear.  Please select Desktop on the left and then Save.  This will save your downloaded file to your desktop

6. Now that the file is downloaded please follow the directions below in Section C to import into TurboTax

Section B (Vertical menu on the left)

1. Log into Account Management by going to www.interactivebrokers.com and select Login and then Account Management from the upper right hand section and enter username/password to log in.

2. On the left please select Report Management and then Tax Forms

3. On the right under Worksheet for Form 8949 section, select TurboTax TXF from the drop down menu and select View Report

4. A save dialog box will appear. Please select Save File and then OK

5. Another dialog box will appear. Please select Desktop on the left and then Save.  This will save your download file to your desktop

6. Now that the file is downloaded please follow the directions below in Section C to import TurboTax

Section C (Importing downloaded file into TurboTax)

1. Open TurboTax and navigate to File and select “From Accounting Software” under the Import option.

2. A new window will appear with a few options. Please select Other Financial Software (TXF file) and then Continue

3. On the next screen select Browse Files

4. A new window will appear. Please select Desktop on the left and then select the file you just saved on your desktop and then select Open.

5. A new window will appear with the name of the file. Select Import Now

6. On the next page you will see 1099-B (133). Make sure the box next to it is checked and then select Import Now

7. On the last page select Done and all your transactions will now be imported into TurboTax. If you need any additional help navigating TurboTax please contact them directly at http://turbotax.intuit.com/

IRA: Retirement Account Resource Center

IMPORTANT NOTE: This article has been customized for use by self-directed Individual Retirement Account (IRA) owners for information purposes only.  Persons are encouraged to consult a qualified tax professional with the investments and elections within the IRA.   IB does not provide tax advice.  For detailed information regarding IRAs, you may consult the IRS Publication 590.

Through Delaware Charter and Trust Company, doing business as Principal Trust Company, Interactive Brokers offers a variety of Individual Retirement Accounts (IRAs).  This resource center provides a central navigation into the resources, procedures and Account Management navigation of the retirement accounts below. 

Important IRA dates to consider are listed below.

Important Notice - Select 2012 Tax Reporting for key information with 2012 transactions and tax reporting in your IRA.

 

Account Management IRA Reference

Account Management IRA Tab

Beneficiary Options

Charitable Distributions

Conversions to a Roth IRA

Direct Rollovers - How & When

Frequently Asked Questions

Recharacterizations from a Roth IRA

Required Minimum Distributions

Rollover Rules & Conditions

Understanding Tax Forms

 

 

Important Dates To Consider   

Please check the calendar often.  Some dates subject to change.

Jan. 31:  RMD Notice - Required Minimum Distribution notices sent to account holders age 70 1/2 by December 31.   

                Tax Form 1099-R - IB posts the tax forms which confirm prior year distributions.

                2012 Charitable Distribution - Last date for eligible distributions to to be recharacterized as made on December 31, 2012.  Also, the final date to transfer December 2012 distributions to a qualified charity as a qualified charitable distribution.

Apr. 15:  Excess Contributions - IRS Deadline to withdraw excess IRA contributions for the prevous tax year.

                IRA Open/Funding - Deadline to establish and fund an IRAs for the previous tax year.

                Roth/Traditional Contribution - Deadline for prior tax year IRA contributions.

                SEP - Deadline for prior tax year employer and employee non-elective contributions.

May 31:  Tax Form 5498 - IB posts the tax forms which confirm prior year contributions.

Sept. 30: IRA Beneficiary - IRS cutoff to identify "designated beneficiary" of previous year deceased IRA owners.

Dec. 27:  RMD- Interactive Brokers cut-off to submit a Required Minimum Distribution as 2012 distribution.

                Distributions - Interactive Brokers cut-off to submit a 2012 IRA distribution.

 

 

 IRS Circular 230 Notice: These statements are provided for information purposes only, are not intended to constitute tax advice which may be relied upon to avoid penalties under any federal, state, local or other tax statutes or regulations, and do not resolve any tax issues in your favor.

Reaktivierung der permanenten Sicherheitsgeräts

Kontoinhaber mit einer temporären Sicherheitsloginlösung haben eine limitierte Zeitspanne (2 Tage für temporären Token; 21 Tage für Online Sicherheitscodekarte)zur Sicherung und Reaktivierung des permanenten Sicherheitsgeräts, bevor diese abgelaufen ist und ein weiterer Kontakt mit dem Kundendienst von nöten ist um sich wieder einloggen zu können. Falls Sie wieder Zugriff auf Ihr permanentes Sicherheitslogingerät oder das Ersatzsicherheitslogingerät innerhalb dieser Zeitspannen erhalten haben, können Sie dieses permanente Gerät ohne Kundendienstkontakt wie unten aufgeführt aktivieren:

Loggen Sie sich in die Kontoverwaltung mithilfe des temporaren Tokens oder der Online Sicherheitscodekarte ein.

(Falls Ihre Kontoverwaltungsmenüs oben angezeigt werden):

1. Wählen Sie Konto verwalten, Sicherheit und Sicherheitsloginsystem;

 

2. Wählen Sie die Option 'Mein neues/existierendes Sicherheitsgerät aktivieren';

 

3. Bestätigen Sie, dass die Seriennummer des Online angezeigten Sicherheitsgeräts mit der auf der Rückseite des erhaltenen Sicherheitsgeräts übereinstimmt, und, falls übereinstimmend, drücken Sie auf Aktivieren. Falls nicht übereinstimmend, kontaktieren Sie den Kundendienst. Falls Sie mehrere Geräte erhalten haben, kontrollieren Sie bitte die online angezeigte Seriennummer und wählen die übereinstimmende bevor Sie auf Aktivieren drücken.

4. Nun werden Sie zur Eingabe eines Passcodes Ihres Geräts aufgefordert, welche dem Identifizierungsprozess beim Login gleichkommt. Einmal eingegeben, drücken Sie auf Übermitteln. Falls erfolgreich wird das permanente Sicherheitsgerät reaktiviert und danach immer zum Einloggen benötigt.

 

(Falls Ihre Kontoverwaltungsmenüs links angezeigt werden)

1. Wählen Sie User Management und Secure Login System;

2. Folgen Sie den oben aufgeführten Schritten 2 bis 4.

Wie kann ich das IB Sicherheitsgerät an Interactive Brokers LLC zurückschicken?

Background: 

Falls Sie Ihr Sicherheitsgerät an IB zurückschicken müssen (durch Beschädigung, Kontokonsolidierung oder Kontoschliessung), folgen Sie bitte den unten aufgelisteten Instruktionen:

 

Falls Sie Ihr Sicherheitsgerät an IB zurückschicken müssen (durch Beschädigung, Kontokonsolidierung oder Kontoschliessung), folgen Sie bitte den unten aufgelisteten Instruktionen:

  1. Laden und drucken Sie das Sicherheitslogingerät Rücksendeformular.
  2. Füllen Sie das Formular aus und packen Sie es zusammen mit dem Sicherheitsgerät ein.
  3. Schicken Sie das Paket an eine der unten aufgeführten Adressen.

Zu Ihrem Schutz empfehlen wir Ihnen einen gepolsterten Umschlag und einen Kurierservice mit Verfolgungsnummer (z.B. UPS, FedEx, DHL oder Deutsche Post Express Post) zu benutzen, da Sie für die Rücksendung verantwortlich sind im Falle eines Verlusts auf dem Weg zu unseren Büros. Bitte erlauben Sie die Dauer von 3 Tagen für den Erhalt und die Entfernung des Sicherheitsgeräts von Ihrem Konto. Bitte beachten Sie, dass die Lieferungszeit je nach Kurier Verspätung haben kann.

Zusätzliche Aktionen für Ersatzgeräte
Falls dies eine Ersatzgeräterücksendung und keine Kontoschliessungsrücksendung ist, rufen Sie bitte unsere technische Hilfsdienstabteilung unter 00800-42-276537 Option 2, 3 und die 2 an, um uns über Ihr defektes Gerät zu informieren und, damit wir Ihnen einen temporären Token zum weiteren Einloggen in die Kontoverwaltung und Trader Workstation aktivieren und zur Verfügung stellen können, bis das neue Ersatzgerät bei Ihnen eingetroffen ist. IB stellt mehrere verschiedene Gerätetypen zur Verfügung und die Ersatzprozederen dafür sind unten aufgeführt:
 

Für Platinum User:
Falls Sie Ihr Platinum Sicherheitslogingerät zurückschicken (Bild 1) und ein Ersatzgerät benötigen, müssen Sie in der Kontoverwaltung ein neues Gerät beantragen. Dies ist nötig wegen der erhöhten Sicherheitsfunktionen dieses Geräts. Sie können nur ein neues Gerät beantragen sobald IB den Erhalt des zurückgesendeten Geräts bestätigt hat, weil nur ein Sicherheitsgerät an einen User des Kontos gelinked werden kann. Nach der Anfrage stellen Sie bitte sicher, dass Sie die Bestätigungsseite der Anfrage, welche Ihre zur Aktivierung benötigten PIN Nummer und Ihren einzigartigen Passsatz enthält, ausdrucken.

Exhibit 1

 

Für Alpine User:
Falls Sie ein Alpine Sicherheitslogingerät zurückschicken (Bild 2), wird IB ein Ersatzgerät basierend auf der positiven Eingabe 'Ja' auf die Frage 'Benötigen Sie ein Ersatzgerät?' des SLS Rücksendefomulars reagieren. Es benötigt keine weiteren Aktionen auf unserer Webseite.

Exhibit 2

 

Für Digitale Sicherheitskarten (DSC) User:
Falls Sie eine Digitale Sicherheitskarte zurückschicken und ein Ersatzgerät benötigen, loggen Sie sich in die Kontoverwaltung ein und bestellen eine neue Karte. Dies ist nötig wegen der PIN Funktion dieser Karte. Bitte merken Sie sich Ihren PIN für den Aktivierunsprozess der Karte.

 

Für Sichereitsloginkarten User:
Dieser Kartentyp muss nicht zurückgeschickt werden und kann zerstört werden.

Postadresse für US & Kanadische Kunden: Postadresse für EU & Asiatische Kunden: Postadresse für  Australische Kunden:
Interactive Brokers, LLC.
Attn: Token Return Department
2 Pickwick Plaza
Greenwich, CT 06830
(203) 618-4006

Interactive Brokers (U.K.) LTD.
Attn: Token Return Department
Gotthardstrasse 3
CH-6301 Zug
Switzerland
+41-41-726-9500

Interactive Brokers, LLC.
Attn: Token Return Department
Grosvenor Place, Level 42
225 George Street
Sydney, 2000
+61 (2) 8093-7300

Kontoschliessung
Nach Schliessung des Kontos und Rücksendung des Sicherheitsgeräts können Sie sich weiterhin in die Kontoverwaltung einloggen um Kontoauszüge oder Steuerformulare anzuschauen und/oder zu drucken. Nach der Schliessung können Sie sich ohne das Sicherheitsgerät mithilfe von Usernamen und Passwort in die Kontoverwaltung einloggen.

 
Für weitere Fragen oder Unklarheiten wenden Sie sich bitte an unsere erfahrenen Sicherheitsspezialisten unter 00800-42-276537 Option 2, 3 und die 2, oder schicken Sie eine Email an tac@interactivebrokers.com
 
Für Informationen zur Ersatzgerätegebühr für verlorene, gestohlene, zerstörte oder nicht zurückgeschickte Sicherheitsgeräte schauen Sie sich KB1861 an.

 

Syndicate content