Financial Advisor How To: Linking Related Client Accounts

Overview: 

Account linkage provides account holders who maintain multiple accounts under a single advisor, the ability to group the accounts together under a single user name. The benefits of account linking include the following:

  • The ability to log into all accounts via a single user name and password;
  • Account accessed using a common security device;
  • Activity fee minimums, when applicable, are determined based on commissions consolidated across the linked accounts;
  • Consolidated reporting of accounts.

While linking may be performed by the client, this article outlines the steps by which an advisor may link accounts on behalf of the client

Steps:

1. Linkage begins by logging into Account Management at the master account level and selecting the Manage Clients, Accounts and then Link Client Accounts menu options.

 

 2. You will then be provided with a drop down list of client which are eligible to be linked. While multiple clients may be linked in a given session, the linkage steps must be completed for a given client before proceeding to another.

 

 

3. After selecting the client to be linked, a list of all of the client's accounts that are eligible to be linked will be presented.  Here, you will be prompted to specify which of the user names is to be retained for future account access. Once the linkage process has been completed, all other user names will be deactivated.

 

4. Next you will be presented with the Account Information page where confirmation of the client's personal information will be performed. In the event the client maintains information which differs among accounts (e.g., residential address), you will be prompted to select that which is accurate and is to be retained following completion of linkage.

 

5. Next, select any or all of the standing banking instructions which will be retained.

 

6. Confirmation of the linkage request is then provided.

 

IMPORTANT NOTES:

  • You must select the client account with the highest level security device.
  • Once the accounts are linked, the unique usernames and passwords for the accounts to be linked with this account will no longer function. The surviving username and password associated with the account will function for all linked accounts.
  • Interactive Brokers will link these accounts on Fridays.
  • Once the accounts are linked, the security devices for the accounts to be linked with this account will no longer function and the device associated with this account will function for all linked accounts. As for those devices which will no longer function, any of which are Gold, Platinum or Alpine will need to be returned in order to avoid a lost device charge. Non-functioning Security Code Cards may be discarded.

Welcome to Interactive Brokers

Overview: 

Now that your account is funded and approved, you can start trading. The information below will help you getting
started as a new customer of Interactive Brokers. Here the main topics:

  1. How to trade (Platforms: TWS Classic and Mosaic, Webtrader, Mobiletrader, Guides and Learning Resources)
  2. Your Money (Deposits & Withdrawals)
  3. Configure your account to trade (Trading Permissions and Market Data)
  4. Trade all over the World (How to trade in different currencies)
  5. 5 points to enrich your IB experience (Contract search, IB Knowledge Base, Account Management, Secure Login System, Statements and Reports)

 

1. How to trade
The Trader's University is the place to go when you want to learn how to use our Platforms. Here you will find our webinars, live and recorded in 10 languages and tours and documentation about our various Trading Platforms.
Trader WorkStation (TWS)
Traders who require more sophisticated trading tools can use our marketmaker-designed Trader Workstation (TWS), which optimizes your trading speed and efficiency with an easy-to-use spreadsheet interface, support for more than 60
order types, task-specific trading tools for all trading styles, and real-time account balance and activity monitoring. Try the two models
TWS Mosaic: for intuitive usability, easy trading access, order management, wtchlist, charts all in one window or
TWS Classic: the Advanced Order Management for traders who need more advanced tools and algos.
General Description and Information / Quick start guide / Usersguide
Interactive Tours: TWS Basics / TWS configuration / TWS Mosaic
How to place a trade:  Video Classic TWS / Video Mosaic
Trading tools: General Description and InformationUsers guide
Requirements: How to install Java for WindowsHow to install Java for MAC / Port 4000 and 4001 needs to be open
Login TWSDownload TWS
Web Trader
Traders who prefer a clean and simple interface can use our HTML-based WebTrader, which makes it easy to view market data, submit orders, and monitor your account and executions. Use the latest webtrader from every browser
Quick Start Guide / WebTrader User's Guide
Introduction: Video WebTrader
How to place a Trade: Video WebTrader
Login_Webtrader
Mobile Trader
Our mobile solutions allow you to trade your IB account on the go. The iTWS for iPhoneTM and the TWS for BlackBerry® are custom-designed for these popular models, while the generic MobileTrader supports most other Smart phones.
General Description and Information
Order Types Order Types available and Description / Videos / Tour / Users guide
Paper Trading General Description and Information / How to get a Paper Trading Account
Once your paper account is created, you can share the market data of your real account with your paper trading account: Account Management > Manage Account > Settings > Paper trading

2. Your Money
Deposits & Withdrawals General Info. All transactions are administered through your secure Account Management
Deposits
First, you create a deposit notification through your Account Management > Funding > Fund Transfers > Transaction Type: “Deposit” How to create a deposit notification. The second step is to instruct your Bank to do the wire transfer with the bank details provided in your Deposit Notification.
Withdrawals
Create a withdrawal instruction via your secure Account Management > Funding > Fund Transfers > Transaction Type: "Withdrawals" How to create a withdrawal instruction
If you instruct a withdrawal over the Withdrawal limits, it will be considered an exceptional withdrawal and we will therefore need to match bank account holder and IB account. If destination bank account has been used for a deposit, withdrawal will be processed; otherwise, you must contact customer service and provide the documents needed.
Troubleshooting
Deposits: My bank sent the money but I do not see it credited into my IB account. Possible reasons:
a) A fund transfer takes 1-4 business days
b) A Deposit Notification is missing. You have to create it via your Account Management and send a ticket to Customer Service
c) Amending details are missing. Your name or IB account number is missing in the transfer details. You have to contact your bank and ask for the full amending details.
d) ACH initiated by IB are limited to 100k USD in a 7 business period. If you opened a Portfolio Margin account where the initial requirement is 110k, a wire deposit might be the better deposit option to reduce wait time for your first trade. If selecting ACH, a wait time of almost 2 weeks or a temporary downgrade to RegT can be possible solutions.
Withdrawals: I have requested a withdrawal but I do not see the money credited to my bank account. Possible reasons:
a) A fund transfer takes 1-4 business days
b) Rejected. Over the max it can be withdrawn. Please check your account cash balance. Note that for regulatory requirements, when the funds are deposited, there is a 3 day holding period before they can be withdrawn.
c) Your bank returned the funds. Probably because receiving bank account and remitting bank account names do not match.


3. Configure your account to trade
Difference between Cash and Margin accounts: If you have chosen the fasttrack application, by default your account type is a cash account with US stock permission. If you would like to get leverage and trade on margin, here how to upgrade to a RegT Margin account
Trading Permissions
In order to be able to trade a particular asset class in a particular country, you need to get the trading permission for it via your Account Management. Please note that trading permissions are free. You might however be asked to sign risk
disclosures required by local regulatory authorities. How to Request Trading Permissions
Market Data
If you want to have market data in real-time for a particular product/exchange, you need to subscribe to a market data package charged by the exchange. How to subscribe to Market data
The Market data assistant will help you choose the right package. Please watch this Video explaining how it works.
Customers have the option to receive delayed market data for free by clicking the Free Delayed Data button from a non-subscribed ticker row.
Advisor Accounts
Have a look at the user guide getting started as advidsors. Here you see how to create additional users to your advisor account and grant them access and much more.


4. Trade all over the World
IB accounts are multi-currrency accounts. You can have different currencies at the same time, this allows you to trade multiple products around the world from a single account.
Base Currency
Your base currency determines the currency of translation for your statements and the currency used for determining margin requirements. Base currency is determined when you open an account. Customers may change their base currency at any time through Account Management.
We do not automatically convert currencies into your Base currency
All currency conversions must be done manually by the customer. In this video you can learn how to do a currency conversion.
In order to open a position denominated in a currency that you do not have in your account, you have two possibilities:
A) Currency conversion.
B) IB Margin Loan. (Not available for Cash Accounts)
Please see this course explaining the mechanics of a foreign transaction.

5. Five points to enrich your IB experience
1. Contract Search
Here you will find all our products, symbols and specifications.
2. IB Knowledge Base
The Knowledge Base is a repository of glossary terms, how-to articles, troubleshooting tips and guidelines designed to assist IB customers with the management of their IB accounts. Just enter in the search button what you are looking for and you will get the answer.
3. Account Management
As our trading platforms give you access to the markets, Account Management gives
you access to your IB account. Use Account Management to manage account-related tasks such as depositing or withdrawing funds, viewing your statements, modifying market data and news subscriptions, changing your trading permissions, and verifying or changing your personal information.
Log In Account Management / AM Quick Start Guide / AM Users Guide
4. Secure Login System
To provide you with the highest level of online security, Interactive Brokers has implemented a Secure Login System (SLS) through which access to your account is subject to two-factor authentication. Two-factor authentication serves to confirm your identity at the point of login using two security factors: 1) Something you
know (your username and password combination); and 2) Something you have (an IB issued security device which generates a random, single-use security code). As both knowledge of your username/password and physical possession of the security device are required to login to your account, participation in the Secure Login System virtually eliminates the possibility of anyone other than you accessing your account.
How to Activate your Security Device / How to Obtain a Security Code Card / How to return Security device
5. Statements and Reports
Easy to view and customize, our statements and reports cover all aspects of your
Interactive Brokers account. How to view an Activity Statement 

 

How to clear Java Cache on Windows 7 and Vista

Overview: 

This article will explain how to remove Java cache from your Windows Machine. Clearing Java cache forces browsers to load the latest version of Java applets and applications and will often correct Java Webstart related problems. Please refer to the instructions below.

 

This article applies to:

  • Platform(s): Windows Vista, Windows 7
  • Java version(s): 6, 7 and 8

Finding the Java Control Panel

  • Click on the Start button and then click on the Control Panel option.

  • In the Control Panel Search enter java control panel or only java.
  • Click on the Java icon to open the Java Control Panel

  • In the Java Control Panel, under the General tab, click Settings

  •  In the Temporary Files Settings dialog box click Delete Files.

  •  The Delete Files and Applications dialog box check all boxes and click OK

  • Once deleted click OK and close out the Java Control Panel

 

 

Other related Knowledge Base content

Title Video Article
How to clear Java cache on a Windows 8 computer KB2153 KB2146
How to clear Java cache on Windows XP N/A KB2148
How to clear Java cache on a Mac computer KB2152 N/A
How to clear Java cache on MAC OS X 10.7.3 and above N/A KB2147
How to clear Oracle Java cache on Linux/Unix N/A KB2145
How to install Java on a Windows computer N/A KB2129

 

How to clear Java Cache on Windows XP

Overview: 

This article will explain how to remove Java cache from your Windows Machine. Clearing Java cache forces browsers to load the latest version of Java applets and applications and will often correct Java Webstart related problems. Please refer to the instructions below.

Finding the Java Control Panel

  • Click on the Start button and then click on the Control Panel option.
     
  • Double click on the Java icon to open the Java Control Panel       

  • In the Java Control Panel, under the General tab, click Settings
 
  • In the Temporary Files Settings dialog box click Delete Files…
     
  • In the Delete Files and Applications dialog box check all boxes and click OK
  • Once deleted click OK and close out the Java Control Panel

How to clear Java Cache on MAC OS X 10.7.3 and above

Overview: 

This article will explain how to remove Java cache from your Mac Machine. Clearing Java cache forces browsers to load the latest version of Java applets and applications and will often correct Java Webstart related problems. Please refer to the instructions below.

Finding the Java Control Panel

  • Click on Apple icon on upper left of screen.
  • Go to System Preferences

 

  • In System Preferences go to Search and type Java
  • Click on the Java icon to access the Java Control Panel.

 

  • In the Java Control Panel, under the General tab, click Settings

 
  • In the Temporary Files Settings dialog box click Delete Files…

  • In the Delete Files and Applications dialog box check all boxes and click OK

  • Once deleted click OK and close out the Java Control Panel
 
 

Other related Knowledge Base content

Title Video Article
How to clear Java cache on a Windows 7 computer KB2151 KB2149
How to clear Java cache on a Windows 8 computer KB2153 KB2146
How to clear Java cache on Windows XP N/A KB2148
How to clear Java cache on a Mac computer KB2152 N/A
How to clear Oracle Java cache on Linux/Unix N/A KB2145
How to install Java on a Windows computer N/A KB2129

 

 

How to clear Java Cache on Windows 8

Overview: 

This article will explain how to remove Java cache from your Windows Machine. Clearing Java cache forces browsers to load the latest version of Java applets and applications and will often correct Java Webstart related problems. Please refer to the instructions below.

 

 

Finding the Java Control Panel

Press Windows logo key + W to open the Search charm to search settings

OR
Move the Mouse pointer to the bottom-right corner of the screen, then click on the Search icon.

  • In the Search Charm make sure Settings is highlighted 
  • Enter Java Control Panel in the search box
  • Click on Java icon to open Java Control Panel.

  •  In the Java Control Panel, under the General tab, click Settings

 

  • In the Temporary Files Settings dialog box click Delete Files…

  • In the Delete Files and Applications dialog box check all boxes and click OK


  • Once deleted click OK and close out the Java Control Panel

 

 

Other related Knowledge Base content

Title Video Article
How to clear Java cache on a Windows 7 computer KB2151 KB2149
How to clear Java cache on Windows XP N/A KB2148
How to clear Java cache on a Mac computer KB2152 N/A
How to clear Java cache on MAC OS X 10.7.3 and above N/A KB2147
How to clear Oracle Java cache on Linux/Unix N/A KB2145
How to install Java on a Windows computer N/A KB2129

 

 

How to clear Oracle Java Cache on Linux/Unix

Overview: 

This article will explain how to remove Java cache from your Linux Machine. Clearing Java cache forces browsers to load the latest version of Java applets and applications and will often correct Java Webstart related problems. Please refer to the instructions below.

Finding the Java Control Panel

  • Open a Terminal window
  • Type javaws -viewer and hit enter

  • Both the Java Control Panel and Java Cache Viewer will load
  • Close the Java Cache Viewer

  • In the Java Control Panel, under the General tab, click Settings

  • In the Temporary Files Settings dialog box click Delete Files…

  •  In the Delete Files and Applications dialog box check all boxes and click OK

  • Once deleted click OK and close out the Java Control Panel

 

 

Other related Knowledge Base content

Title Video Article
How to clear Java cache on a Windows 7 computer KB2151 KB2149
How to clear Java cache on a Windows 8 computer KB2153 KB2146
How to clear Java cache on Windows XP N/A KB2148
How to clear Java cache on a Mac computer KB2152 N/A
How to clear Java cache on MAC OS X 10.7.3 and above N/A KB2147
How to install Java on a Windows computer N/A KB2129

 

 

 

TWS And MultiCharts Advanced Charting FAQ's

Overview: 

Since build 944, the Trader Workstation offers integration with MultiCharts for TWS. This article provides a basic FAQ.

Background: 

MultiCharts.net advanced charting is now integrated into TWS as a complement/upgrade to our existing interactive charts. The tool is free of charge to IB customers and includes:

  • Advanced charting
  • Drawing tools and a large library of more than 300 indicators
  • User-programmable technical indicators
  • Strategy backtesting
  • User-programmable trading strategy signals

User-programmable features can be programmed using C# or Visual Basic. If you decide you want to transmit orders from MultiCharts.net to TWS, you can upgrade to the trading version of MultiCharts.net for $39.00 per month (following a one-month free trial).

MultiCharts PowerLanguage
We also offer a more advanced flavor of MultiCharts for customers who are not programmers, but who require sophisticated features including automatic order transmission from MultiCharts to TWS and the ability to program complex custom technical indicators. This version, MultiCharts PowerLanguage, offers all of the charting features of MultiCharts.net along with PowerLanguage, a more user-friendly computer programming language with a small learning curve that was designed to be used by non-programmers. The PowerLanguage version is available for $39.00 per month (following a one-month free trial).

Please note that MultiCharts is currently not supported for accounts holding a large number of positions and these accounts may experience stability issues if they use the tool. Also note that these two products are independent, and charting details set up in MultiCharts.net will not be transferred over to MultiCharts PowerLanguage.

To download and install MultiCharts, from the New Window drop-down in Mosaic select MultiCharts. From TWS, use the Analytical Tools menu. Choose to download either MultiCharts.net (free) or MultiCharts PowerLanguage ($39.00/month following free one-month trial). Please note that the initial download may take some time.

Questions and Answers

Q: What is the recommended build of the TWS in order to interface with MultiCharts for TWS and MultiCharts.NET for TWS?

Answer: TWS build 944 or above.

Q: Is the MultiCharts for TWS interface compatible with Mac/Linux machines?

Answer: No. MultiCharts is a Windows-only software. 

Q: Is MultiCharts for TWS compatible with both 32-bit and 64-bit systems?

Answer: Yes. MultiCharts for TWS is compatible with both 32-bit and 64-bit system. 

Q: Does the customer need to install anything prior to the use of MultiCharts for TWS?

Answer: No, the installation of the needed packages takes place automatically when starting the platform from within the TWS.

Q: Is any additional configuration in the TWS needed to be able to use MultiCharts for TWS?

Answer: No additional step on the TWS side is needed - all components of the software that are needed for the launch are included in the TWS. Then, after the launch has started, the software automatically downloads all necessary components.

 Please note, that it is not necessary to enable “ActiveX and Socket client connection” in the API configuration window of the TWS.

Q: Is there any prerequisite to be met prior to the launch, such as a special Java version, etc.?

Answer: No, there isn't, but the user needs to be administrator of the machine, he starts the platform on, or at least an administrator has to perform that during the first launch. This is due to the installation of some system components at the beginning.

Q: Is it possible to connect other third party software to the TWS at the same time?

Answer: Yes. It is possible to connect other third party software at the same time. However, user may have to adjust the connection setup of the third party application. Please note that third party application must provide a unique client id number in order to interface with TWS. MultiCharts for TWS utilizes client id zero (Client id = 0) as the default value. In third party application setup, it is critical that user must verify the client id number and make sure it is not assigned to zero. If it is assigned to zero, then user must adjust the client id number.

 If user can't determine the client id number of this non-MultiCharts third party application, then IB strongly recommend that user must consult with the third party vendor for verification.

Q: What happens if another version of MultiCharts is installed on the user's computer?

Answer: The two versions may exist simultaneously as they are different programs.

Q: How will the update take place?

Answer: This happens automatically - version control is done at the application’s start and the user is presented with the option to update or to do that later.

Q: What is the difference between the two versions of the platform: MultiCharts PowerLanguage for TWS and MultiCharts.NET for TWS?

Answer: With the . NET version at the end of the Trial period of 30 days (no matter if you have traded or not from within this application), you will need to pay if you want to keep your trading privileges, otherwise you can continue using the other features of MultiCharts.NET for TWS.

The Multicharts PowerLanguage for TWS will lose all functionality at the end of the 30 days of the Trial period and you will have to obtain a license in order to continue using the application.

If a user starts with .NET and then decides he wants the PowerLanguage subscription version, whatever configuration has been set up in the .NET version is discarded. The two platforms work like two discrete products.

Option Strategy Lab

General overview of the Option Strategy Lab

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