Information:

In the advisor structure, client accounts can request withdrawals by logging into Account Management just as any individual account would.  Once a withdrawal request is made by a client account, the advisor must approve the request.  If the Advisor does not approve the request, the withdrawal request will still be processed, but there will be a 3 business day delay.

Advisor Steps to Confirm:

Once a withdrawal request has been submitted by a client account, the advisor will receive an email notification, stating that a client has requested a withdrawal.  In order to approve, the advisor must log into Account Management.  The advisor will select the appropriate client account number on the Welcome page of Account Management.  A list of all Pending Items will appear for the selected account.  The advisor clicks the 'Consent' button in order to expedite the processing.