IB Key Android Overview

Overview: 

This page covers specific points of installing and using the IB Key on Android devices.  For general questions on the IB Key app, please refer to KB2260.

 

Table of contents

 

Installation

You can download the IB Key app on your phone directly from the Google Play Store.

Get the IB Key from the Google Play store


You can download the IB Key app in China, directly from the 360 Mobile Assistant or Baidu Mobile Assistant.

Download IB Key from 360 Mobile Assistance                     Download IB Key from Baidu Mobile Assistant
 

How to install IB Key from the Google Play Store:

  1. On your Android phone tap on the Play Store Google Play Store App icon app.
  2. Tap on the search bar at the top, type IB Key then tap Search.
  3. Look for IB Key from Interactive Brokers Group, then select the app.
  4. Tap on Install to the right.
  5. Once the installation completes, tap on Open to launch the IB Key app.

     Search for IB Key on Google Play Store    Install IB Key on Google Play Store

 

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Activation

Once the app is installed on your device you will need to activate it for the username you would like to protect. This operation happens entirely on your phone and internet access is required for activation.

  1. On your phone start the IB Key app.
  2. On the first screen tap on Enable User, review directions then tap Continue.
    Open IB Key and tap Enable User     Review enable user directions and tap Continue

    ***IMPORTANT NOTE: This will launch a browser app to complete authentication.***

  3. Enter your Account Username and Password. Tap Login.
    Account Management Login
     
  4. Select/Add Phone Number then tap SEND SMS.
    Specify Phone Number and tap Send SMS

  5. An SMS will be sent. Once received tap Got SMS.
    SMS message sent to phone     SMS received, tap Got SMS

    ***IMPORTANT NOTE: This will re-launch the IB Key App
    to complete activation.***
     

  6. Enter the SMS Code, create a PIN1, Repeat PIN then tap on Activate.
    IB Key app re-launches to complete authentication     Enter SMS Code received, create a PIN and enter it again.
     
  7. IB Key has now been activated. Tap on Go to start page.
    IB Key app activation successful     Back to start page, and you can now close the IB Key app.

Once the IB Key app has been activated, you can close the app and proceed to login to Account Management or your Trade Application. Refer to Operation instructions below on how to use the IB Key app.

Notes: 

  1. The PIN must be at least 4 and up to 6 characters (letters, numbers and special characters allowed). Refer to KB2269 for guidelines in setting you PIN.

 
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Operation

Once activated, operation of the IB Key is as follows:
IMPORTANT NOTE: If you do not have Internet access while operating the IB Key app, please refer to the section "What if I do not receive the notification?".

  1. Enter your username and password into the trading platform or Account Management login screen and click Login. If correct, a notification will be sent to your phone.

    Two Factor Authentication Prompt

  2. On your phone, swipe down from the top and check your notification menu. Tap on the IB Key app notification.

    IB Key Push Notification prompt on Android Phone

  3. Selecting the notification will launch the IB Key app. Enter the PIN and tap Login.
    IB Key app prompts to enter PIN     Enter Pin and tap login
  4. If authentication succeeds, the Log-in will now automatically proceed.
    IB Key authenticate successful, TWS continues to login
 
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What if I do not receive the notification?

If no internet access is available or if you have a poor, unstable connection it is possible the notification may not arrive. In these cases operation of the IB Key app is as follows: 

  1. Click the link Click here if you do not receive the notification.
    Click here if you do not receive the notification
     
  2. This will generate a challenge code and box to enter response.
    TWS Two Factor Challenge/Response
     
  3. Launch the IB Key app on your Smartphone, enter your PIN and Challenge then tap Generate.
    Android Phone Manual Two Factor Authentication     Android Phone Manual Two Factor Authentication
     
  4. This will generate a response string.
    IB Key Response String
     
  5. Enter the response from your Smartphone into the log in screen and click OK.
    Manually enter response string and click OK
     
  6. If authentication succeeds, the Log-in will now automatically proceed.
    IB Key authenticate successful, TWS continues to login

 

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References:

  • See KB2748 for instructions on how to recover the IB Key App.
  • See KB2745 for instructions on how to clear the cache for the IB Key app.

 

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