How to change the PIN of your Secure Login Device

Interactive Brokers recommends that you change your PIN regularly to add an extra layer of security. Please follow the instructions below to change your PIN.

NOTE: If you do not know your current PIN you will need to call Interactive Brokers directly to request to have your PIN changed, please use any of the options listed under www.ibkr.com/support

 

For Digital Security Card Plus (DSC+) Users:

      

The PIN of the DSC+ has to be changed from the Account Management page, following the steps below:

  1. Log into Account Management using your security device
  2. Select the menu options Manage Account --> Security --> Secure Login System --> Security Device

 

  1. Select the radio button "Change Pin of the current security device" and click "Continue"

 

  1. You will be prompted to enter the NEW PIN in the first field(marked here as A), and confirm it again on the second field(marked here as B). You will be as well requested to operate your device and generate a passcode using the NEW PIN you have chosen. That passcode has to be typed into the last field(marked here as C)

 

  1. Once completed you will be reverted back to the SECURE LOGIN SYSTEM screen.

 

 

LEGACY DEVICES:

 

For Digital Security Card (DSC) Users:

     

Just like the DSC+, the PIN of the DSC is changed directly from the Account Management page, following the steps below:

  1. Log into Account Management using your security device
  2. Select the menu options Manage Account --> Security --> Secure Login System --> Security Device
  3. Select the radio button "Change Pin of the current security device" and click "Continue"
  4. You will be prompted to enter a NEW PIN in the first field, and confirm it again on the second field. Then you will be requested to operate your device and generate a passcode using the NEW PIN you have chosen. That passcode has to be typed into the last field.
  1. A SUCCESS message will appear and the new PIN will be in effect

 

 

For Platinum and Gold Devices Users:

If you use a Platinum or a Gold device, you would only need to change the PIN directly on the device itself, following the instructions below:

1. Press the 'ON' button

2. Enter your current PIN

3. Once the CHALLNG? prompt is displayed, press the 'PIN' button

4. Once the NEW PIN prompt is displayed, enter your NEW PIN

5. Once the AGAIN prompt is displayed, re-enter the NEW PIN to confirm it

6. If the new 4-digit PIN was re-entered successfully, a SUCCESS message will appear and the new PIN will be in effect immediately.

 

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