Snapshot Market Data

BACKGROUND

IBKR offers eligible clients the option of receiving a real-time price quote for a single instrument on a request basis. This service, referred to as “Snapshot Quotes” differs from the traditional quote services which offer continuous streaming and updates of real-time prices. Snapshot Quotes are offered as a low-cost alternative to clients who do not trade regularly and require data from specific exchanges1 when submitting an order. Additional details regarding this quote service is provided below. 

QUOTE COMPONENTS

The Snapshot quote includes the following data:        

  • Last price
  • Last size
  • Last exchange
  • Current bid-ask
  • Size for each of current bid-ask
  • Exchange for each of current bid-ask 

AVAILABLE SERVICES

Service Restrictions Price per Quote Request (USD)2
AMEX (Network B/CTA)   $0.01
ASX Total No access to ASX24.
Limited to Non-Professional subscribers
$0.03
Bolsa de Madrid   $0.03
Canadian Exchange Group (TSX/TSXV) Limited to Non-Professional subscribers who are not clients of IB Canada $0.03
CBOT Real-Time   $0.03
CME Real-Time   $0.03
COMEX Real-Time   $0.03
Eurex Core Limited to Non-Professional subscribers $0.03
Euronext Basic Limited to Non-Professional subscribers

Includes Euronext equities, indices, equity derivatives and index derivatives.
$0.03
German ETF's and Indices Limited to Non-Professional subscribers $0.03
Hong Kong (HKFE) Derivatives   $0.03
Hong Kong Securities Exchange (Stocks, Warrants, Bonds)   $0.03
Johannesburg Stock Exchange   $0.03
Montreal Derivatives Limited to Non-Professional subscribers $0.03
NASDAQ (Network C/UTP)   $0.01
Nordic Derivatives   $0.03
Nordic Equity   $0.03
NYMEX Real-Time   $0.03
NYSE (Network A/CTA)   $0.01
OPRA (US Options Exchanges)   $0.03
Shanghai Stock Exchange 5 Second Snapshot (via HKEx)   $0.03
Shenzhen Stock Exchange 3 Second Snapshot (via HKEx)   $0.03
SIX Swiss Exchange Limited to Non-Professional subscribers $0.03
Spot Market Germany (Frankfurt/Xetra) Limited to Non-Professional subscribers $0.03
STOXX Index Real-Time Data Limited to Non-Professional subscribers $0.03
Toronto Stk Exchange Limited to Non-Professional subscribers who are clients of IB Canada $0.03
TSX Venture Exchange Limited to Non-Professional subscribers who are clients of IB Canada $0.03
UK LSE (IOB) Equities   $0.03
UK LSE Equities   $0.03

1In accordance with regulatory requirements, IBKR no longer offers delayed quotation information on U.S. equities to Interactive Brokers LLC clients. All clients (IBKR Lite and Pro) have access to streaming real-time US equity quotes from Cboe One and IEX at no charge. Since this data does not include all markets, IB does not show this quote when entering parameters for an order in a US stock quote. IB customers are able to access a snapshot of real-time quote information for US stocks at the point of order entry.

2Cost is per snapshot quote request and will be assessed in the Base Currency equivalent, if not USD.

 

ELIGIBILITY

  • Accounts must maintain the Market Data Subscription Minimum and Maintenance Equity Balance Requirements in order to qualify for Snapshot quotes.
  • The Users must operate TWS Build 976.0 or higher to access Snapshot quote functionality.

 

PRICING DETAILS

  • Clients will receive $1.00 of snapshot quotes free of charge each month. Free snaphots may be applied to either U.S. or non-U.S. quote requests and charges will be applied, without additional notice, once the free allocation has been exhausted. Clients may review their snapshot usage as of the close of each business day via the Client Portal.
  • Quote fees are assessed on a lag basis, generally in the first week after the month in which Snapshot services were provided. Accounts which do not have sufficient cash or Equity With Loan Value to cover the monthly fee will be subject to position liquidations.
  • The monthly fee for snapshots will be capped at the related streaming real-time monthly service price. At which time the streaming quotes will be provided at no additional cost for the remainder of the month.  The switch to streaming quotes will take place at approximately 18:30 EST the following business day after reaching the snapshot threshold. At the close of the month, the streaming service will automatically terminate and the snapshot counter will reset. Each service is capped independently of the others and quote requests for one service cannot be counted towards the cap of another. See table below for sample details.
Service Price per Quote Request (USD) Non-Pro Subscriber Cap (Requests/Total Cost)2 Pro Subscriber Cap (Requests/Total Cost)3
AMEX (Network B/CTA) $0.01 150/$1.50 2,300/$23.00
NASDAQ (Network C/UTP) $0.01 150/$1.50 2,500/$25.00
NYSE (Network A/CTA) $0.01 150/$1.50 4,500/$45.00

 

How to check and solve connectivity issues affecting the Trader Workstation (TWS)

Background: 

The Trader Workstation (TWS) software needs to connect to our gateways and market data servers in order to work properly. Connectivity issues affecting your local network or your Internet Service Provider network may negatively affect the TWS functionality. In this article we will indicate how to test your connectivity using an automated connectivity test web page.

 

How to test the connectivity using the automated "IB Connectivity Test" web page?

1) Launch the Firefox browser and open this link with that browser: http://www.interactivebrokers.com/cgi-bin/conn_test.pl 
Note: due to browser specific constraints, the above connectivity test link will only produce consistent results on the Mozilla Firefox browser. If you do not have Firefox, you can download and install it form here.

2) Please wait until all the tests have been completed and results have been displayed. If you see "Success" as outcome for all tests, your connectivity to IB Servers is reliable at the present moment. No additional connectivity troubleshooting or configuration should be needed.

3) If you see "Fail" as outcome for one or more test/s, please click on the link "Fail" itself in order to display the "IB Network Troubleshooting Guide". That section will help you conduct some manual tests to identify the cause of the failure.

Note for Corporative environments and Proxy server users: the automated "Connectivity Test" page may return misleading results in case your machine is accessing the Internet through a Proxy server. This usually happens if you are connected to a company network. If this is your case, we kindly ask you to contact your Network Administrator or your IT Team and ask them to perform a manual connectivity tests towards the destination servers indicated in the table on the top of the IB automated "Connectivity Test" web page itself. The manual connectivity test should be conducted using destination TCP ports 4000 and 4001. Should they prefer to have the server list in another format or should they need to set up the firewall / IP Management rules, you can forward them this page.

 

Allocation of Partial Fills

Title:

How are executions allocated when an order receives a partial fill because an insufficient quantity is available to complete the allocation of shares/contracts to sub-accounts?

 

Overview:

From time-to-time, one may experience an allocation order which is partially executed and is canceled prior to being completed (i.e. market closes, contract expires, halts due to news, prices move in an unfavorable direction, etc.). In such cases, IB determines which customers (who were originally included in the order group and/or profile) will receive the executed shares/contracts. The methodology used by IB to impartially determine who receives the shares/contacts in the event of a partial fill is described in this article.

 

Background:

Before placing an order CTAs and FAs are given the ability to predetermine the method by which an execution is to be allocated amongst client accounts. They can do so by first creating a group (i.e. ratio/percentage) or profile (i.e. specific amount) wherein a distinct number of shares/contracts are specified per client account (i.e. pre-trade allocation). These amounts can be prearranged based on certain account values including the clients’ Net Liquidation Total, Available Equity, etc., or indicated prior to the order execution using Ratios, Percentages, etc. Each group and/or profile is generally created with the assumption that the order will be executed in full. However, as we will see, this is not always the case. Therefore, we are providing examples that describe and demonstrate the process used to allocate partial executions with pre-defined groups and/or profiles and how the allocations are determined.

Here is the list of allocation methods with brief descriptions about how they work.

·         AvailableEquity
Use sub account’ available equality value as ratio. 

·         NetLiq
Use subaccount’ net liquidation value as ratio

·         EqualQuantity
Same ratio for each account

·         PctChange1:Portion of the allocation logic is in Trader Workstation (the initial calculation of the desired quantities per account).

·         Profile

The ratio is prescribed by the user

·         Inline Profile

The ratio is prescribed by the user.

·         Model1:
Roughly speaking, we use each account NLV in the model as the desired ratio. It is possible to dynamically add (invest) or remove (divest) accounts to/from a model, which can change allocation of the existing orders.

 

 

 

Basic Examples:

Details:

CTA/FA has 3-clients with a predefined profile titled “XYZ commodities” for orders of 50 contracts which (upon execution) are allocated as follows:

Account (A) = 25 contracts

Account (B) = 15 contracts

Account (C) = 10 contracts

 

Example #1:

CTA/FA creates a DAY order to buy 50 Sept 2016 XYZ future contracts and specifies “XYZ commodities” as the predefined allocation profile. Upon transmission at 10 am (ET) the order begins to execute2but in very small portions and over a very long period of time. At 2 pm (ET) the order is canceled prior to being executed in full. As a result, only a portion of the order is filled (i.e., 7 of the 50 contracts are filled or 14%). For each account the system initially allocates by rounding fractional amounts down to whole numbers:

 

Account (A) = 14% of 25 = 3.5 rounded down to 3

Account (B) = 14% of 15 = 2.1 rounded down to 2

Account (C) = 14% of 10 = 1.4 rounded down to 1

 

To Summarize:

A: initially receives 3 contracts, which is 3/25 of desired (fill ratio = 0.12)

B: initially receives 2 contracts, which is 2/15 of desired (fill ratio = 0.134)

C: initially receives 1 contract, which is 1/10 of desired (fill ratio = 0.10)

 

The system then allocates the next (and final) contract to an account with the smallest ratio (i.e. Account C which currently has a ratio of 0.10).

A: final allocation of 3 contracts, which is 3/25 of desired (fill ratio = 0.12)

B: final allocation of 2 contracts, which is 2/15 of desired (fill ratio = 0.134)

C: final allocation of 2 contract, which is 2/10 of desired (fill ratio = 0.20)

The execution(s) received have now been allocated in full.

 

Example #2:

CTA/FA creates a DAY order to buy 50 Sept 2016 XYZ future contracts and specifies “XYZ commodities” as the predefined allocation profile. Upon transmission at 11 am (ET) the order begins to be filled3 but in very small portions and over a very long period of time. At 1 pm (ET) the order is canceled prior being executed in full. As a result, only a portion of the order is executed (i.e., 5 of the 50 contracts are filled or 10%).For each account, the system initially allocates by rounding fractional amounts down to whole numbers:

 

Account (A) = 10% of 25 = 2.5 rounded down to 2

Account (B) = 10% of 15 = 1.5 rounded down to 1

Account (C) = 10% of 10 = 1 (no rounding necessary)

 

To Summarize:

A: initially receives 2 contracts, which is 2/25 of desired (fill ratio = 0.08)

B: initially receives 1 contract, which is 1/15 of desired (fill ratio = 0.067)

C: initially receives 1 contract, which is 1/10 of desired (fill ratio = 0.10)

The system then allocates the next (and final) contract to an account with the smallest ratio (i.e. to Account B which currently has a ratio of 0.067).

A: final allocation of 2 contracts, which is 2/25 of desired (fill ratio = 0.08)

B: final allocation of 2 contracts, which is 2/15 of desired (fill ratio = 0.134)

C: final allocation of 1 contract, which is 1/10 of desired (fill ratio = 0.10)

 

The execution(s) received have now been allocated in full.

Example #3:

CTA/FA creates a DAY order to buy 50 Sept 2016 XYZ future contracts and specifies “XYZ commodities” as the predefined allocation profile. Upon transmission at 11 am (ET) the order begins to be executed2  but in very small portions and over a very long period of time. At 12 pm (ET) the order is canceled prior to being executed in full. As a result, only a portion of the order is filled (i.e., 3 of the 50 contracts are filled or 6%). Normally the system initially allocates by rounding fractional amounts down to whole numbers, however for a fill size of less than 4 shares/contracts, IB first allocates based on the following random allocation methodology.

 

In this case, since the fill size is 3, we skip the rounding fractional amounts down.

 

For the first share/contract, all A, B and C have the same initial fill ratio and fill quantity, so we randomly pick an account and allocate this share/contract. The system randomly chose account A for allocation of the first share/contract.

 

To Summarize3:

A: initially receives 1 contract, which is 1/25 of desired (fill ratio = 0.04)

B: initially receives 0 contracts, which is 0/15 of desired (fill ratio = 0.00)

C: initially receives 0 contracts, which is 0/10 of desired (fill ratio = 0.00)

 

Next, the system will perform a random allocation amongst the remaining accounts (in this case accounts B & C, each with an equal probability) to determine who will receive the next share/contract.

 

The system randomly chose account B for allocation of the second share/contract.

A: 1 contract, which is 1/25 of desired (fill ratio = 0.04)

B: 1 contract, which is 1/15 of desired (fill ratio = 0.067)

C: 0 contracts, which is 0/10 of desired (fill ratio = 0.00)

 

The system then allocates the final [3] share/contract to an account(s) with the smallest ratio (i.e. Account C which currently has a ratio of 0.00).

A: final allocation of 1 contract, which is 1/25 of desired (fill ratio = 0.04)

B: final allocation of 1 contract, which is 1/15 of desired (fill ratio = 0.067)

C: final allocation of 1 contract, which is 1/10 of desired (fill ratio = 0.10)

 

The execution(s) received have now been allocated in full.

 

Available allocation Flags

Besides the allocation methods above, user can choose the following flags, which also influence the allocation:

·         Strict per-account allocation.
For the initially submitted order if one or more subaccounts are rejected by the credit checking, we reject the whole order.

·         “Close positions first”1.This is the default handling mode for all orders which close a position (whether or not they are also opening position on the other side or not). The calculation are slightly different and ensure that we do not start opening position for one account if another account still has a position to close, except in few more complex cases.


Other factor affects allocations:

1)      Mutual Fund: the allocation has two steps. The first execution report is received before market open. We allocate based onMonetaryValue for buy order and MonetaryValueShares for sell order. Later, when second execution report which has the NetAssetValue comes, we do the final allocation based on first allocation report.

2)      Allocate in Lot Size: if a user chooses (thru account config) to prefer whole-lot allocations for stocks, the calculations are more complex and will be described in the next version of this document.

3)      Combo allocation1: we allocate combo trades as a unit, resulting in slightly different calculations.

4)      Long/short split1: applied to orders for stocks, warrants or structured products. When allocating long sell orders, we only allocate to accounts which have long position: resulting in calculations being more complex.

5)      For non-guaranteed smart combo: we do allocation by each leg instead of combo.

6)      In case of trade bust or correction1: the allocations are adjusted using more complex logic.

7)      Account exclusion1: Some subaccounts could be excluded from allocation for the following reasons, no trading permission, employee restriction, broker restriction, RejectIfOpening, prop account restrictions, dynamic size violation, MoneyMarketRules restriction for mutual fund. We do not allocate to excluded accountsand we cancel the order after other accounts are filled. In case of partial restriction (e.g. account is permitted to close but not to open, or account has enough excess liquidity only for a portion of the desired position).

 

 

Footnotes:

1.        Details of these calculations will be included in the next revision of this document.

2.        To continue observing margin in each account on a real-time basis, IB allocates each trade immediately (behind the scenes) however from the CTA and/or FA (or client’s) point of view, the final distribution of the execution at an average price typically occurs when the trade is executed in full, is canceled or at the end of day (whichever happens first).

3.       If no account has a ratio greater than 1.0 or multiple accounts are tied in the final step (i.e. ratio = 0.00), the first step is skipped and allocation of the first share/contract is decided via step two (i.e. random allocation).

 

Changing Market Data Subscriber Status from Pro to Non-Pro

Übersicht: 

For purposes of determining available quote subscriptions and fees, IB is obligated to determine whether account holders fall under the exchange classifications as a Professional or Non-Professional subscriber (See KB2369 for definitions). In most instances, account holders are allowed to self-declare their subscriber status at the point of application or update via Client Portal thereafter, although these declarations are subject to review and account holders electing Non-Professional status are subject to having their status amended to Professional based upon the account information they've submitted.

 

Account holders who no longer meet the definition of a Professional may request a change in their status to Non-Professional by following the steps below:

 

Individual and Joint Accounts

  1. Log into Client Portal and select the  User menu (head and shoulders icon in the top right corner) followed by User Settings, click on the Configure (gear) icon for Market Data Subscriptions on the Trading Platform panel, and then click on Configure (gear) icon next to Market Data Subscriber Status. You will be presented with a page through which you can select the option titled Non-Professional and agree to the permitted use and notification of future change in status requirements.
  2. Your request will then be subject to a review by IB to determine whether it can be accepted or denied based upon the account information of record or whether completion of the Non Professional Questionnaire is required. You will be notified via the Message Center if accepted or denied.
  3. If completion of the questionnaire is required, you will receive an email advising you to log into Client Portal at which point you will be prompted with the form. Once completed, the responses will be reviewed by IB and you will be notified as to whether or not your change request has been accepted. Please allow between 1 - 2 business days for this review process to complete.
  4. If your request to change status is approved, your Professional Subscriptions will be canceled immediately and, as exchanges do not provide for prorated subscriptions, you will be charged for the subscription as if you had use of it the entire month.  If you wish to subscribe to replacement quote services as a Non-Professional, you may do so through Client Portal.  Again, please note that mid-month subscriptions are charged at the full monthly rate.  Accordingly, depending upon your decision to request a change of status and elect replacement subscriptions, you may be subject to both Professional and Non-Professional fees for a given month.

 

 

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Family Advisors and Non-Professional Advisor Accounts

  1. Submit your request to complete the Non-Professional Questionnaire via the Message Center located in Client Portal.
  2. Your request will then be subject to a review by IB to determine whether it can be accepted or denied based upon the account information of record or whether you are eligible to complete the Non Professional Questionnaire. You will be notified via the Message Center as to the decision.
  3. If eligible to complete the Non-Professional Questionnaire, you will receive an email advising you to log into Client Portal at which point you will be prompted with the form. Once completed, the responses will be reviewed by IB and you will be notified as to whether or not your change request has been accepted. Please allow between 1 - 2 business days for this review process to complete.
  4. 16.00 Normal 0 false false false EN-US X-NONE X-NONE

    Family Advisors and Non-Professional Advisor Accounts that are reclassified from Professional to Non-Professional are subject to the same market data cancellation, replacement and billing considerations as noted above for Individual accounts.

 

Organizations, Professional Advisor Accounts & Professional Trusts

  1. These types of accounts are classified as Professional by default per exchange rules and will not be considered for reclassification to Non Professional.

Fragebogen zum „Non-Professional“-Status für Marktdatenabonnements

Übersicht: 

Informationen zur Vervollständigung des neuen Non-Professional-Fragebogens.

Background: 

Die NYSE und auch die meisten anderen US-Börsen verlangen, dass Anbieter den Marktdaten-Abonnentenstatus jedes Kunden aktiv überprüfen und bestätigen, bevor der Bezug von Marktdaten gestattet wird. Zukünftig wird der Non-Professional-Fragebogen zur Feststellung und aktiven Bestätigung des Marktdaten-Abonnentenstatus aller Abonnementkunden verwendet. Gemäß Börsenvorschriften wird, wenn keine explizite Identifikation des Kunden als Non-Professional erfolgt ist, der Status „Professional“ als standardmäßiger Abonnentenstatus für den Bezug von Marktdaten verwendet. Durch diesen Prozess wird der korrekte Abonnentenstatus aller neuen Marktdatenabonnenten geschützt und verwaltet. Einen kurzen Leitfaden zur Definition der Statusbezeichnungen Professional/Non-Professional finden Sie in folgendem Artikel: ibkb.interactivebrokers.com/article/2369.

Die Statusbezeichnung „Non-Professional“ kann nur verliehen werden, wenn sämtliche Fragen dieses Fragebogens beantwortet wurden. Da die Börsen eine aktive Bestätigung als Nachweis für die Einstufung als Non-Professional voraussetzen, ist ein unvollständig oder uneindeutig ausgefüllter Non-Professional-Fragebogen nicht ausreichend und führt zu einer Einstufung als Professional-Abonnent, bis der tatsächliche Status in ausreichender Klarheit nachgewiesen wird. 

Falls sich Ihr Status ändern sollte, kontaktieren Sie bitte das Helpdesk.

Erläuterungen zu den Fragen:

1)    Kommerzielle und gewerbliche Zwecke

a)    Beziehen Sie Finanzinformationen (einschließlich Nachrichten oder Kursnotierungsdaten zu Wertpapieren, Terminkontrakten, Rohstoffen und anderen Finanzinstrumenten) für Ihr Unternehmen oder eine andere kommerzielle Körperschaft?

Erklärung: Beziehen und verwenden Sie die Marktdaten - über die Nutzung der Daten für dieses Konto zu Ihren persönlichen Zwecken hinaus - im Namen eines Unternehmens oder einer anderweitigen Organisation?

b)    Tätigen Sie Handelsgeschäfte mit Wertpapieren, Terminkontrakten/Rohstoffen oder Devisen zugunsten einer Kapitalgesellschaft, Partnerschaftsgesellschaft, eines professionellen Trusts, eines professionellen Investment-Clubs oder einer anderen Körperschaft?

Erklärung: Handeln Sie nur für sich selbst oder im Auftrag einer Körperschaft (Ltd, LLC, GmbH, Co., LLP, Corp., o.ä.)?

c)    Sind Sie Partei eines Vertrags, der (a) eine Teilung des Gewinns aus Ihren Handelsaktivitäten oder (b) den Erhalt einer Vergütung für Ihre Handelstätigkeiten vorsieht?

Erklärung: Erhalten Sie eine Vergütung für Ihre Trading-Tätigkeiten oder teilen Sie sich den Gewinn aus Ihren Handelsgeschäften mit einer dritten Körperschaft oder Person?

d)    Werden Ihnen ein Arbeitsplatz und Ausrüstung oder andere Leistungen im Gegenzug für Ihre Trading-Tätigkeiten oder Ihre Arbeit als Finanzberater für eine Person oder eine gewerbliche Körperschaft bereitgestellt?

Erklärung: Erhalten Sie von einer Drittpartei irgendeine Form von Gegenleistung für Ihre Trading-Tätigkeiten (diese Gegenleistung muss nicht in einer Geldzahlung bestehen)?

2)    Auftreten in einer bestimmten Eigenschaft

a)    Sind Sie derzeit in einer Eigenschaft als Anlageberater oder Broker-Dealer tätig?

Erklärung: Werden Sie für die Verwaltung des Vermögens einer Drittpartei vergütet (Gegenleistung) oder erhalten Sie eine Vergütung (Gegenleistung) dafür, dass Sie Dritte hinsichtlich der Verwaltung ihrer Vermögenswerte beraten?

b)    Sind Sie als Vermögensverwalter für Wertpapiere, Terminkontrakte/Rohstoffe oder Devisen tätig?         
 

Erklärung: Erhalten Sie eine Vergütung (Gegenleistung) für die Verwaltung von Wertpapieren, Terminkontrakten/Rohstoffen oder Devisen?

c)     Verwenden Sie die bezogenen Finanzinformationen derzeit in einer geschäftlichen Funktion oder zur Verwaltung des Vermögens Ihres Arbeitgebers oder Ihres Unternehmens?

Erklärung: Verwenden Sie Marktdaten in irgendeiner Weise für kommerzielle Zwecke, insbesondere zur Verwaltung der Vermögenswerte Ihres Arbeitgebers und/oder Ihres Unternehmens?

d)    Verwenden Sie bei der Ausführung Ihrer Handelsgeschäfte Kapital einer anderen Person oder Körperschaft?

Erklärung: Befinden sich in Ihrem Konto Vermögenswerte, die nicht Ihnen gehören, sondern einer anderen Person oder Körperschaft?

3)    Verbreitung, Wiederveröffentlichung oder Bereitstellung der Daten an Dritte

a)    Involviert Ihre Tätigkeit in irgendeiner Weise die Verbreitung, Weiterverteilung, Veröffentlichung, Bereitstellung oder anderweitige Zurverfügungstellung von Finanzdaten des Datendienstes an Dritte?

Erklärung: Übermitteln Sie jegliche Daten, die Sie von uns erhalten, in irgendeiner Weise an Dritte weiter?

4)    Qualifizierte professionelle Wertpapier-/Futures-Trader

a)    Sind Sie aktuell als Wertpapier-Trader bei einer Wertpapieragentur oder einer Rohstoff- oder Terminkontraktbörse registriert oder qualifiziert, oder als Anlageberater bei einer nationalen oder bundesstaatlichen Börse, Aufsichtsbehörde, Berufsgenossenschaft oder einem anerkannten Berufsverband registriert oder qualifiziert? i, ii
JA☐             NEIN☐

i) Beispiele für entsprechende Aufsichtsbehörden sind unter anderem folgende:

  • US Securities and Exchange Commission (SEC)
  • US Commodities Futures Trading Commission (CFTC)
  • UK Financial Service Authority (FSA)
  • Japanese Financial Service Agency (JFSA)

ii) Beispiele für entsprechende Selbstregulierungsorganisationen (SROs) sind unter anderem folgende:

  • US NYSE
  • US FINRA
  • Swiss VQF 

 

Willkommen bei Interactive Brokers

Übersicht: 

Ihr Konto ist nun mit Einlagen ausgestattet und bestätigt - das heißt, Sie können beginnen zu handeln. Die nachfolgenden Informationen werden Ihnen den Start als Neukunde bei Interactive Brokers erleichtern.

  1. Ihr Vermögen
  2. Konfigurieren Sie Ihr Konto für den Handel
  3. So funktioniert der Handel
  4. Handel in aller Welt
  5. Fünf Punkte zur Optimierung Ihres IB-Kundenerlebnisses

 

1. Ihr Vermögen
Allgemeine Informationen zu Einzahlungen und Auszahlungen/Abhebungen. Alle Transaktionen werden über Ihr sicheres Kontoverwaltungssystem abgewickelt.
Einzahlungen
Zunächst müssen Sie eine Einzahlungsbenachrichtigung erstellen. Nutzen Sie hierzu folgenden Navigationspfad: Kontoverwaltung > Guthabenverwaltung > Guthabentransfers > Transaktionstyp: „Einzahlung“. Hier erfahren Sie, wie Sie eine Einzahlungsbenachrichtigung erstellen. Der zweite Schritt besteht darin, dass Sie Ihre Bank beauftragen, die Banküberweisung unter Verwendung der Bankverbindung, die Ihnen im Zuge der Erstellung der Einzahlungsbenachrichtigung mitgeteilt wird, auszuführen.
Auszahlungen/Abhebungen
Erstellen Sie eine Auszahlungsanweisung. Nutzen Sie hierzu folgenden Navigationspfad: Kontoverwaltung > Guthabenverwaltung > Guthabentransfers > Transaktionstyp: „Auszahlung“. Hier erfahren Sie, wie Sie eine Auszahlungsanweisung erstellen.
Wenn Sie eine Auszahlung beantragen, die die geltenden Auszahlungslimits überschreitet, wird diese als außerordentliche Auszahlung behandelt. Dies bedeutet, dass wir den Bankkontoinhaber und das IB-Konto abgleichen müssen. Falls das Zielbankkonto bereits für eine Einzahlung verwendet wurde, wird die Auszahlung bearbeitet. Andernfalls müssen Sie den Kundenservice kontaktieren und die erforderlichen Dokumente bereitstellen.
Problembehebung
Einzahlungen: Meine Bank hat das Guthaben übersendet, aber es wurde meinem IB-Konto noch nicht gutgeschrieben. Mögliche Gründe:
a) Ein Guthabentransfer dauert 1-4 Geschäftstage
b) Es fehlt eine Einzahlungsbenachrichtigung. Sie müssen diese in der Kontoverwaltung erstellen und ein Ticket an den Kundenservice schicken.
c) Korrekturdaten fehlen. Ihr Name oder Ihre IB-Kontonummer fehlt in den Transferdetails. Bitte kontaktieren Sie Ihre Bank und bitten Sie um die vollständigen Korrekturdaten.
d) Ein bei IB eingeleiteter ACH-Transfer ist auf 100,000 USD je Zeitraum von 7 Geschäftstagen beschränkt. Wenn Sie ein Portfolio-Margin-Konto eröffnet haben, bei dem eine Ersteinlage von 110,000 USD erforderlich ist, ist eine Einzahlung per Banküberweisung ggf. eine bessere Lösung, um die Wartezeit zu verringern, bis Sie beginnen können zu handeln. Wenn Sie ACH als Methode auswählen, können Sie entweder eine Wartezeit von knapp 2 Wochen in Kauf nehmen oder ein temporäres Downgrade auf ein Reg-T-Konto als mögliche Lösung erwägen.
Auszahlungen: Ich habe eine Auszahlung beantragt, aber das Guthaben wurde noch nicht meinem Bankkonto gutgeschrieben. Mögliche Gründe:
a) Ein Guthabentransfer dauert 1-4 Geschäftstage
b) Abgelehnt. Überschreitung des maximal möglichen Auszahlungsbetrags. Bitte prüfen Sie den Barsaldo Ihres Kontos. Beachten Sie, dass aus regulatorischen Gründen ab Einzahlung des Guthabens eine Haltefrist von 3 Tagen gilt, ehe das Guthaben ausgezahlt/abgehoben werden kann.
c) Ihre Bank hat das Guthaben zurückgesendet. Vermutlich stimmen die Namen des empfangenden Kontos und des sendenden Kontos nicht überein.

 

2. Konfigurieren Sie Ihr Konto für den Handel
Unterschied zwischen Cash- und Marginkonten: Falls Sie sich für unsere FastTrack-Kontoeröffnung entschieden haben, ist Ihr Konto automatisch ein Cash-Konto mit Handelsberechtigungen für US-Aktien. Wenn Sie Leverage nutzen und auf Marginbasis handeln möchten, erfahren Sie hier, wie Sie ein Upgrade Ihres Kontos auf ein Reg-T-Margin-Konto durchführen können.
Handelsberechtigungen
Um mit einem bestimmten Instrument in einem bestimmten Land handeln zu können, müssen Sie über die Kontoverwaltung die entsprechenden Handelsberechtigungen beantragen. Bitte beachten Sie, dass Handelsberechtigungen kostenlos sind. Möglicherweise werden Sie jedoch gebeten, Risikoinformationsdokumente zu unterzeichnen, die von örtlichen Aufsichtsbehörden benötigt werden. Hier erfahren Sie, wie Sie Handelsberechtigungen beantragen können.
Marktdaten
Wenn Sie für ein bestimmtes Produkt oder eine bestimmte Börse Echtzeit-Marktdaten beziehen möchten, müssen Sie ein Marktdatenpaket abonnieren und Abonnementgebühren an die entsprechende Börse entrichten. Hier erfahren Sie, wie Sie Marktdaten abonnieren können.
Der Marktdatenassistent hilft Ihnen bei der Auswahl des richtigen Datenpakets. Bitte sehen Sie sich dieses Video an, indem die Funktionsweise erläutert wird.
Kunden können für Ticker, zu denen sie kein Abonnement abgeschlossen haben, kostenlose verzögerte Marktdaten beziehen. Klicken Sie dazu auf die Schaltfläche „Kostenlose verzögerte Marktdaten“ in der entsprechenden Tickerzeile.
Beraterkonten
Werfen Sie einen Blick in unseren „Getting Started Guide“ für Berater. Hier erfahren Sie, wie Sie für Ihr Beraterkonto  weitere Benutzer anlegen können, diesen Zugriffsrechte erteilen und vieles mehr.

 

3. So funktioniert der Handel
Wenn Sie den Umgang mit unserer Handelsplattformen erlernen möchten, ist die Trader-Akademie die beste Anlaufstelle für Sie. Dort finden Sie unsere Live-Webinare und Webinaraufzeichnungen in 10 Sprachen, sowie Touren und Dokumente zu unseren verschiedenen Handelsplattformen.
Trader Workstation (TWS)
Traders, die ausgefeilte Trading-Tools verwenden möchten, können unsere Market-Maker-entwickelte Trader Workstation (TWS) verwenden. Mit dieser Plattform können Sie dank einer benutzerfreundlichen tabellarischen Oberfläche Ihre Handelsgeschwindigkeit und Effizienz optimieren. Es werden über 60 Ordertypen und aufgabenspezifische Tools für sämtliche Trading-Stile angeboten und Kontosalden und Kontoaktivitäten können in Echtzeit geprüft und überwacht werden. Testen Sie die zwei verfügbaren Varianten:
TWS Mosaic: intuitiv und benutzerfreundlich, einfacher Handelszugang, Ordermanagement, Watchlisten und Charts, zusammengestellt in einer Ansicht, oder
Klassische TWS: Erweitertes Ordermanagement für Trader, die komplexere Tools und Algorithmen.
Allgemeine Beschreibung und Informationen / Kurzanleitung / Benutzerhandbuch
Interaktive Touren: TWS Grundlagen / TWS Konfiguration / TWS Mosaic
Platzierung einer Transaktion:  Video zur klassischen TWS / Video zu Mosaic
Trading-Tools: Allgemeine Beschreibung und InformationenBenutzerhandbuch
Anforderungen: Installation von Java für Windows / Installation von Java für MAC / Port 4000 und 4001 müssen offen sein
Login in die TWSDownload der TWS
WebTrader
Trader, die eine einfache und besonders übersichtliche Oberfläche bevorzugen, können unseren HTML-basierten WebTrader verwenden. Mit dieser Anwendung können Sie sich völlig unkompliziert Marktdaten anzeigen lassen, Orders übermitteln und Ihr Konto und Ihre Ausführungen kontrollieren. Nutzen Sie die aktuellste WebTrader-Version für Ihren jeweiligen Browser.
Kurzanleitung / WebTrader-Benutzerhandbuch
Einführung: Video zum WebTrader
Platzierung einer Transaktion: Video zum WebTrader
Login in den WebTrader
MobileTrader
Mit unseren Softwarelösungen für Mobilgeräte können Sie unterwegs Handel mit Ihrem IB-Konto betreiben. Die mobileTWS für iOS und die mobileTWS für BlackBerry sind speziell für diese Beliebten Modelle entwickelte Anwendungen, während die allgemeine MobileTrader-App auf den meisten anderen Smartphone-Typen unterstützt wird.
Allgemeine Beschreibung und Informationen
Ordertypen: Verfügbare Ordertypen und Beschreibungen / Videos / Tour / Benutzerhandbuch
Paper-Trading: Allgemeine Beschreibung und Informationen / So erhalten Sie ein simuliertes Paper-Trading-Konto
Sobald Ihr simuliertes Konto angelegt wurde, können Sie die Marktdaten aus Ihrem realen Konto mit dem Paper-Trading-Konto teilen: Kontoverwaltung > Konto verwalten > Einstellungen > Paper-Trading

 
4. Handel in aller Welt
IB-Konten sind Multiwährungskonten. In Ihrem Konto können Sie gleichzeitig mehrere verschiedene Währungen halten, was Ihnen den Handel mit verschiedenen Produkten in aller Welt in einem einzigen Konto ermöglicht.
Basiswährung
Ihre Basiswährung ist die Umrechnungswährung für Ihre Kontoauszüge und die Währung, die zur Berechnung Ihrer Margin-Anforderungen verwendet wird. Sie legen die Basiswährung für Ihr Konto im Rahmen des Kontoeröffnungsprozesses fest. Kunden können ihre Basiswährung jederzeit in der Kontoverwaltung ändern.
Wir wandeln Devisenpositionen automatisch in Ihre Basiswährung um.
Währungsumwandlungen müssen manuell vom Kunden vorgenommen werden. In diesem Video erfahren Sie, wie Sie eine Währungsumwandlung ausführen.
Wenn Sie eine Position in einer Währung eröffnen möchten, die Sie nicht in Ihrem Konto haben, haben Sie zwei Möglichkeiten:
A) Währungsumwandlung
B) IB-Margindarlehen (nicht für Cash-Konten verfügbar)
In diesem Kurs finden Sie eine Erläuterung der Funktionsweisen von Forex-Transaktionen

 

5. Fünf Punkte zur Optimierung Ihres Kundenerlebnisses
1. Kontraktsuche
Hier finden Sie unsere sämtlichen Produkte, Symbole und Spezifikationen.
2. IB Wissensdatenbank
Die Wissensdatenbank ist eine Sammlung aus Glossarbegriffen, Hilfe-Artikeln, Problemlösungstipps und Leitfäden, die Sie bei der Verwaltung Ihres IB-Kontos unterstützen können. Geben einfach in das Suchfeld ein, was Sie wissen möchten, und finden Sie Ihre Antwort.
3. Kontoverwaltung
Während unsere Trading-Plattformen Ihnen Zugang zu den Märkten gewähren, bietet die Kontoverwaltung Ihnen Zugang zu Ihrem IB-Konto. In der Kontoverwaltung können Sie Aufgaben rund um Ihr Konto ausführen, wie zum Beispiel Guthaben ein- und auszahlen, Kontoauszüge ansehen, Marktdaten- und Nachrichtenabonnements anpassen, Handelsberechtigungen ändern und Ihre persönlichen Informationen verifizieren oder ändern.
Login in die Kontoverwaltung / AM-Kurzanleitung / AM-Benutzerhandbuch
4. Das Secure-Login-System
Um Ihnen online das größtmögliche Maß an Sicherheit zu gewähren, hat Interactive Brokers das Secure-Login-System (SLS) eingeführt. Bei diesem System erfolgt der Zugriff auf Ihr Konto mittels einer Zwei-Faktoren-Authentifizierung - d. h. Ihre Identität wird bei der Anmeldung unter Verwendung von zwei Sicherheitsfaktoren überprüft: 1) ein Faktor, der auf Ihrem Wissen basiert (Eingabe Ihres Benutzernamens und Passworts), und 2) ein Faktor, der auf etwas in Ihrem physischen Besitz basiert (ein von IB bereitgestelltes Sicherheitsgerät, das zufällige, einmalig verwendbare Sicherheitscodes generiert). Da sowohl Kenntnis über Ihren Benutzernamen und Ihr Passwort als auch der physische Besitz des Sicherheitsgerätes für eine erfolgreiche Anmeldung im Konto erforderlich sind, wird die Gefahr eines Zugriffs auf Ihr Konto durch eine andere Person als Sie durch die Teilnahme am Secure-Login-System praktisch ausgeschlossen.
 Aktivierung Ihres Sicherheitsgerätes / Erhalt einer Sicherheitscodekarte / Rücksendung Ihres Sicherheitsgerätes an IB
Sollten Sie Ihr Passwort vergessen oder Ihre Sicherheitscodekarte verloren haben, kontaktieren Sie uns bitte telefonisch für sofortigen Support.
5. Kontoauszüge und Berichte
Unsere Kontoauszüge und Berichte lassen sich ganz einfach erstellen und anpassen und decken alle Aspekte Ihres Kontos bei Interactive Brokers ab. Hier erfahren Sie, wie Sie Ihre Umsatzübersichten öffnen können. 

 

Market Data Non-Professional Questionnaire

Übersicht: 

Insight into completing the new Non-Professional Questionnaire.

Background: 

The NYSE and most US exchanges require vendors to positively confirm the market data status of each customer before allowing them to receive market data. Going forward, the Non-Professional Questionnaire will be used to identify and positively confirm the market data status of all customer subscribers. As per exchange requirements, without positively identifying customers as non-professional, the default market data status will be professional. The process will protect and maintain the correct market data status for all new subscribers. For a short guide on non-professional definitions, please see https://ibkr.info/article/2369.

Each question on the questionnaire must be answered in order to have a non-professional designation. As exchanges require positive confirmations of proof for non-professional designations, an incomplete or unclear Non-Professional Questionnaire will result in a Professional designation until the status can be confirmed. 

If the status should change, please contact the helpdesk.

Explanation of questions:

1)    Commercial & Business purposes

a)    Do you receive financial information (including news or price data concerning securities, commodities and other financial instruments) for your business or any other commercial entity?

Explanation: Are you receiving and using the market data for use on behalf of a company or other organization aside from using the data on this account for personal use?

b)    Are you conducting trading of any securities, commodities or forex for the benefit of a corporation, partnership, professional trust, professional investment club or other entity?

Explanation: Are you trading for yourself only or are you trading on behalf of an organization (Ltd, LLC, GmbH, Co., LLP, Corp.)?

c)    Have you entered into any agreement to (a) share the profit of your trading activities or (b) receive compensation for your trading activities?

Explanation: Are you being compensated to trade or are you sharing profits from your trading activities with a third party entity or individual?

d)    Are you receiving office space, and equipment or other benefits in exchange for your trading or work as a financial consultant to any person, firm or business entity?

Explanation: Are you being compensated in any way for your trading activity by a third party, not necessarily by being paid in currency.

2)    Act in a capacity

a)    Are you currently acting in any capacity as an investment adviser or broker dealer?

Explanation: Are you being compensated to manage third party assets or compensated to advise others on how to manage their assets?

b)    Are you engaged as an asset manager for securities, commodities or forex?         
 

Explanation: Are you being compensated to manage securities, commodities, or forex?

c)     Are you currently using this financial information in a business capacity or for managing your employer’s or company’s assets?

Explanation: Are you using data at all for a commercial purposes specifically to manage your employer and/or company assets?

d)    Are you using the capital of any other individual or entity in the conduct of your trading?

Explanation: Are there assets of any other entity in your account other than your own?

3)    Distribute, republish or provide data to any other party

a)    Are you distributing, redistributing, publishing, making available or otherwise providing any financial information from the service to any third party in any manner?

Explanation: Are you sending any data you receive from us to another party in any way, shape, or form?

4)    Qualified professional securities / futures trader

a)    Are you currently registered or qualified as a professional securities trader with any security agency, or with any commodities or futures contract market or investment adviser with any national or state exchange, regulatory authority, professional association or recognized professional body? i, ii
YES☐             NO☐

i) Examples of Regulatory bodies include, but are not limited to,

  • US Securities and Exchange Commission (SEC)
  • US Commodities Futures Trading Commission (CFTC)
  • UK Financial Service Authority (FSA)
  • Japanese Financial Service Agency (JFSA)

ii) Examples of Self-Regulatory Organization (SROs) include, but are not limited to:

  • US NYSE
  • US FINRA
  • Swiss VQF 

Guidelines on Market Data Subscriber Classifications

Übersicht: 

This article intends to clarify the definition of a Professional Market Data User (Commercial) versus a Non-Professional Market Data User (Private).

Background: 

There has been heightened confusion regarding professional and non-professional market data subscriber classifications. Being marked as non-professional is not a personal label regarding one’s character. The classification is solely related to the user’s account type and/or job title/responsibilities. The focus is on how the data is being used. In order to avoid misunderstanding, we will reference “Professional” as “Commercial” use and “Non-professional” as “Private” use. In broad terms, Commercial usage relates to commerce or general business activity where market data is used in trading or adding other value on or behalf of businesses or entities. On the other hand, Private usage refers to market data for personal use only.

Therefore, any individual who utilizes market data to make investment decisions on behalf of an employer, or engages in the trading between businesses or entities, will be marked as a Commercial user.

According to many exchanges’ audit enforcement, the classification of Commercial vs Private usage may be determined by the user’s industry of employment rather than how the data is used. However, this approach is inaccurate. A user could work for a bank but not use market data in their day-to-day responsibilities (e.g. accountant, CEO, and/or bank clerk/teller).

For this reason, we consider the user’s employment responsibilities and account type rather than the employer or industry when determining a user’s market data classification. We understand that the fees charged by vendors and exchanges for Commercial use can be substantially more expensive than fees for Private use. Therefore, it is of the upmost importance to classify market data users fairly and accurately.

However, any user registered with a financial regulatory body (e.g. FINRA, NFA, CSA, et al.) will be marked as Commercial regardless of their employment status or position.

For detailed information on IBKR’s different account types, please see https://www.interactivebrokers.com/en/index.php?f=1036

We use the following guidelines to determine user and/or account-specific classifications. Please note that exchange policies require all new subscribers to be classified as Commercial until properly reviewed and proven to be eligible for Private use.

If any of the following criteria are met, the user/usage is classified as Commercial:

  • Is registered/qualified with any national or state exchange, regulatory authority, professional association or recognized professional body (e.g. FINRA, NFA, CSA, IAPD, et al.).
  • Has a job that entails the buying or selling of securities or commodities on behalf of their employer.
  • Has a job analyzing market data to make investment/trading decisions on behalf of their employer.
  • Is employed as a broker/dealer, Financial Advisor/Investment Advisor/Money Manager or Wealth Manager.
  • Account is not in the name of a Natural Person (i.e. in the name of an entity, commercial business, or public organization etc.).
  • Is acting on behalf of an institution that engages in brokerage, banking, investment, or financial activities.
  • Is a subcontractor or independent contractor for a company, where they use market data to make investment/trading decisions.
  • Is an ORG accounts (all will be marked as Commercial (i.e. Family Office Account/Small Business Account/Fully or Proprietary Trading Group Account/Hedge & Mutual Fund Accounts or other ORG accounts)).
  • Account is an investment club that receives or does not receive compensation.

Individual/Joint Accounts:

  • If the subscriber is a non-familial third-party user. Non-Familial is described as not immediate family, parent/child, grandparent/grandchild or sibling.

Trust Accounts:

  • If the account is a Trust and the Trustee is not a Natural Person. The Trustee must be a Natural Person and cannot be an ORG.
  • If the account is a Trust that has beneficiaries that are not immediate family members or if the beneficiaries are not Natural Persons.
  • If the account is a Trust that is not a familial or family Trust. Any trust that is not familial will be marked as commercial. 
  • If the Trust has more than one trustee.

Advisor Accounts:

  • Refers to Friends and Family Accounts/Money Manager Accounts/Professional or Non-professional Advisor Accounts
  • An advisor who is registered/qualified with any national or state exchange, regulatory authority, professional association or recognized professional body (e.g. FINRA, NFA, CSA, IAPD, et al.)
  • An advisor account will be marked as commercial if the advisor is managing any ORG accounts and/or is charging fees to clients, regardless of registration status.

Marktdaten & Börsenzugangsgebühren

Als Anbieter von Marktdaten unterliegt IBKR verschiedenen Börsenvereinbarungen, die die Art und Weise, wie diese Daten verbreitet werden dürfen, festlegen und kontrollieren. Darüber hinaus erheben einige Börsen eine monatliche Gebühr (auch bekannt als Börsenzugangsgebühr) vom Anbieter, wenn Echtzeit- oder verzögerte Daten verteilt werden.

Der Begriff „Börsenzugangsgebühr“ wird im Allgemeinen verwendet, um eine Vereinbarung zu beschreiben, bei der die Kunden einer Organisation, wie z. B. eines Brokers, Marktdaten über unseren Anbietervertrag und nicht über eine direkte Vereinbarung zwischen der Organisation und der Börse beziehen.

Wenn eine Gebühr für den Börsenzugang besteht, erlauben wir einer Organisation, sich von der Gebühr zu befreien, indem sie die Fähigkeit der Kunden der Organisation einschränkt, die Marktdaten der Börse zu abonnieren. Die Organisation kann jedoch den Kunden den Zugriff auf die Marktdatenabonnements gegen eine Gebühr ermöglichen.

Die folgende Tabelle zeigt die bestehenden Börsenzugangsgebühren, die von der Nasdaq, CBOE Global Markets und der Deutschen Börse erhoben werden. Bitte beachten Sie, dass die Börsenzugangsgebühren für die Deutsche Börse ab dem 1. September 2020 in Kraft treten werden. Die Börsenzugangsgebühren für Nasdaq und CBOE Global Markets sind seit dem 1. Dezember 2016 in Kraft.

Börsenzugangsprodukt                        
Börsenzugangsgebühr
Vom Kunden aktiviertes Abonnement
BATS-EU-Börsenzugangsgebühr
950 GBP
· European (BATS/Chi-X) Equities (P, L2)
· European (BATS/Chi-X) Equities (NP, L2)
Nasdaq OMX MFDS (US-Investmentfonds)
150 USD
· US-Investmentfonds (P, L1)
· US-Investmentfonds (NP, L1)
Nasdaq OMX GIDS (Global Index Data)
800 USD
· Nasdaq Global Index Data Service (P)
· Nasdaq Global Index Data Service (NP)
Nordic Equity Level 1 & 2 Nonprofessional
800 EUR
· Nordic Equities (NP, L1)
· Nordic Equities (NP, L2)
Nordic Equity Level 1 & 2 Professional
2,140 EUR
· Nordic Equities (P, L1)
· Nordic Equities (P, L2)
Deutsche Börse Indizes und Xetra ETF & Volatilitäts-Indizes
824 EUR
· Deutsche ETFs und Indizes (P, L1)
· Deutsche ETFs und Indizes (NP, L1)
Eurex Core
1575 EUR
· Eurex Core (P, L2)
· Eurex Retail Europe (NP, L1)
· Eurex Core (NP, L1)
· Eurex Core (NP, L2)
STOXX Indices
1133 EUR
· STOXX Index Real-Time Data (P)
· STOXX Index Real-Time Data (NP)
Xetra Core
2940 EUR
· Spot-Markt Deutschland
(Frankfurt/Xetra) (P, L1)
· Spot-Markt Deutschland
(Frankfurt/Xetra) (P, L2)
· Spot-Markt Deutschland
(Frankfurt/Xetra) (NP, L1)
· Spot-Markt Deutschland
(Frankfurt/Xetra) (NP, L2)

Die Tabelle wird folgendermaßen gelesen: Eine Organisation zahlt 800 EUR für das Produkt „Nordic Equity Level 1 & 2 Non-professional“, das den Kunden der Organisation die Möglichkeit gibt, Nordic Equities (NP, L1) oder Nordic Equities (NP, L2) zu abonnieren.

Welcome to Interactive Brokers

Übersicht: 

Now that your account is funded and approved you can start trading. The information below will help you getting
started as a new customer of Interactive Brokers.

  1. Your Money
  2. Configure your account to trade
  3. How to trade
  4. Trade all over the World
  5. Five points to enrich your IB experience

 

1. Your Money
Deposits & Withdrawals General Info. All transactions are administered through your secure Account Management
Deposits
First, you create a deposit notification through your Account Management > Funding > Fund Transfers > Transaction Type: “Deposit” How to create a deposit notification. The second step is to instruct your Bank to do the wire transfer with the bank details provided in your Deposit Notification.
Withdrawals
Create a withdrawal instruction via your secure Account Management > Funding > Fund Transfers > Transaction Type: "Withdrawals" How to create a withdrawal instruction
If you instruct a withdrawal over the Withdrawal limits, it will be considered an exceptional withdrawal and we will therefore need to match bank account holder and IB account. If destination bank account has been used for a deposit, withdrawal will be processed; otherwise, you must contact customer service and provide the documents needed.
Troubleshooting
Deposits: My bank sent the money but I do not see it credited into my IB account. Possible reasons:
a) A fund transfer takes 1-4 business days
b) A Deposit Notification is missing. You have to create it via your Account Management and send a ticket to Customer Service
c) Amending details are missing. Your name or IB account number is missing in the transfer details. You have to contact your bank and ask for the full amending details.
d) ACH initiated by IB is limited to 100k USD in a 7 business period. If you opened a Portfolio Margin account where the initial requirement is 110k, a wire deposit might be the better deposit option to reduce wait time for your first trade. If selecting ACH a wait time of almost 2 weeks or a temporary downgrade to RegT can be possible solutions.
Withdrawals: I have requested a withdrawal but I do not see the money credited to my bank account. Possible reasons:
a) A fund transfer takes 1-4 business days
b) Rejected. Over the max it can be withdrawn. Please check your account cash balance. Note that for regulatory requirements, when the funds are deposited, there is a 3 day holding period before they can be withdrawn.
c) Your bank returned the funds. Probably because receiving bank account and remitting bank account names do not match.

 

2. Configure your account to trade
Difference between Cash and Margin accounts: If you have chosen the FastTrack application, by default your account type is a cash account with US stock permission. If you would like to get leverage and trade on margin, here how to upgrade to a RegT Margin account
Trading Permissions
In order to be able to trade a particular asset class in a particular country, you need to get the trading permission for it via your Account Management. Please note that trading permissions are free. You might however be asked to sign risk
disclosures required by local regulatory authorities. How to Request Trading Permissions
Market Data
If you want to have market data in real-time for a particular product/exchange, you need to subscribe to a market data package charged by the exchange. How to subscribe to Market data
The Market data assistant will help you choose the right package. Please watch this Video explaining how it works.
Customers have the option to receive delayed market data for free by clicking the Free Delayed Data button from a non-subscribed ticker row.
Advisor Accounts
Have a look at the user guide getting started as advisors. Here you see how to create additional users to your advisor account and grant them access and much more.

 

3. How to trade
The Trader's University is the place to go when you want to learn how to use our Platforms. Here you will find our webinars, live and recorded in 10 languages and tours and documentation about our various Trading Platforms.
Trader Workstation (TWS)
Traders who require more sophisticated trading tools can use our market maker-designed Trader Workstation (TWS), which optimizes your trading speed and efficiency with an easy-to-use spreadsheet interface, support for more than 60 order types, task-specific trading tools for all trading styles, and real-time account balance and activity monitoring. Try the two models
TWS Mosaic: for intuitive usability, easy trading access, order management, watchlist, charts all in one window or
TWS Classic: the Advanced Order Management for traders who need more advanced tools and algos.
General Description and Information / Quick start guide / Usersguide
Interactive Tours: TWS Basics / TWS configuration / TWS Mosaic
How to place a trade:  Video Classic TWS / Video Mosaic
Trading tools: General Description and InformationUsers guide
Requirements: How to install Java for WindowsHow to install Java for MAC / Port 4000 and 4001 needs to be open
Login TWSDownload TWS
WebTrader
Traders who prefer a clean and simple interface can use our HTML-based WebTrader, which makes it easy to view market data, submit orders, and monitor your account and executions. Use the latest WebTrader from every browser
Quick Start Guide / WebTrader User's Guide
Introduction: Video WebTrader
How to place a Trade: Video WebTrader
Login WebTrader
MobileTrader
Our mobile solutions allow you to trade your IB account on the go. The mobileTWS for iOS and the mobileTWS for BlackBerry are custom-designed for these popular models, while the generic MobileTrader supports most other Smart phones.
General Description and Information
Order Types Order Types available and Description / Videos / Tour / Users guide
Paper Trading General Description and Information / How to get a Paper Trading Account
Once your paper account is created, you can share the market data of your real account with your paper trading account: Account Management > Manage Account > Settings > Paper trading

 
4. Trade all over the World
IB accounts are multi-currency accounts. Your account can hold different currencies at the same time, this allows you to trade multiple products around the world from a single account.
Base Currency
Your base currency determines the currency of translation for your statements and the currency used for determining margin requirements. Base currency is determined when you open an account. Customers may change their base currency at any time through Account Management.
We do not automatically convert currencies into your Base currency
Currency conversions must be done manually by the customer. In this video you can learn how to do a currency conversion.
In order to open a position denominated in a currency that you do not have in your account, you have two possibilities:
A) Currency conversion.
B) IB Margin Loan. (Not available for Cash Accounts)
Please see this course explaining the mechanics of a foreign transaction.

 

5. Five points to enrich your IB experience
1. Contract Search
Here you will find all our products, symbols and specifications.
2. IB Knowledge Base
The Knowledge Base is a repository of glossary terms, how-to articles, troubleshooting tips and guidelines designed to assist IB customers with the management of their IB accounts. Just enter in the search button what you are looking for and you will get the answer.
3. Account Management
As our trading platforms give you access to the markets, the Account Management grants you access to your IB account. Use Account Management to manage account-related tasks such as depositing or withdrawing funds, viewing your statements, modifying market data and news subscriptions, changing your trading permissions, and verifying or changing your personal information.
Log In Account Management / AM Quick Start Guide / AM Users Guide
4. Secure Login System
To provide you with the highest level of online security, Interactive Brokers has implemented a Secure Login System (SLS) through which access to your account is subject to two-factor authentication. Two-factor authentication serves to confirm your identity at the point of login using two security factors: 1) Something you know (your username and password combination); and 2) Something you have (an IB issued security device which generates a random, single-use security code). As both knowledge of your username/password and physical possession of the security device are required to login to your account, participation in the Secure Login System virtually eliminates the possibility of anyone other than you accessing your account.
How to Activate your Security Device / How to Obtain a Security Code Card / How to return Security device
In case you forgot your password or lost your security code card, please call us for immediate assistance.
5. Statements and Reports
Easy to view and customize, our statements and reports cover all aspects of your Interactive Brokers account. How to view an Activity Statement 

 

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